Programs By Category
Programs By Role
Programs By Format

HALF-DAY ON-SITE PROGRAMS

2020-08-05T17:13:00-04:00

Building Effective Teams

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the importance of building effective teams
  • Know and be able to apply techniques for improving team performance and effectiveness
  • Understand the qualities of effective teams
  • Know how to improve your own team’s performance and effectiveness
2020-08-05T17:13:00-04:00

Case Studies for Effective Leadership

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Have better leadership skills from considering five real-life management scenarios
  • Discuss case studies as a group and, in doing so, learn new skills and perspectives about leadership
2020-08-05T17:13:00-04:00

Coaching for Results: The Corporate Coach

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • The importance of coaching
  • General techniques for improving coaching skills
  • Models for coaching and practice its application
  • More skills as a coach in general
2020-08-05T17:13:00-04:00

Creating a Motivational Environment

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know how to examine the aspects of employee motivation
  • Be able to analyze the strengths and areas for improvement in creating a motivational environment
  • Learn the 10 aspects of motivation and how to apply them
  • Have an action plan for enhancement of the environment of the team
2020-08-05T17:13:01-04:00

Diversity and Inclusion: What Matters

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand and know how to define diversity
  • Know the laws that relate to diversity
  • Understand stereotypes and their negative impact
  • Know the impact of words and language
  • Know the benefits of diversity in the workplace
  • Know how to hire for diversity and inclusion
  • Know the Diversity R.E.S.P.E.C.T. formula
2020-08-05T17:13:01-04:00

Emotional Intelligence in a Modern World

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • The core concepts of emotional intelligence and what they mean
  • Define emotional intelligence and understand how it applies to success in the workplace
  • Four elements of emotional intelligence
  • New tools and techniques in order to build more emotional intelligence
  • Capability to improve communication with other people in the workplace by being more emotionally intelligent
2020-08-05T17:13:02-04:00

Emotional Intelligence in a Modern World for Leaders

Expected Outcomes

Participants will be equipped with the following knowledge from this training:
  • The core concepts of emotional intelligence and what they mean
  • Define emotional intelligence and understand how it applies to success in the workplace
  • Four elements of emotional intelligence
  • New tools and techniques in order to build more emotional intelligence
  • Capability to improve communication with other people in the workplace by being more emotionally intelligent
2020-08-05T17:13:02-04:00

Employment Law for Managers

Expected Outcomes

After this training, participants will have a better understanding of:
  • Law and employment rights
  • The legal obligations of those in a leadership role
  • Harassment and how it is defined
  • Employment law as it relates to pay, benefits and hiring
  • Performance management legalities
2020-08-05T17:13:04-04:00

Hire Smart: Interviewing and Hiring to Get the Best

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know how to think more strategically about hiring and interviewing
  • Understand the best tactics for interviewing
  • Know the best practices for the interview process
  • Know how to use effective interview questions
  • Know how to review resumes effectively
2020-08-05T17:13:03-04:00

How to Get Along with Everyone Every Time

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Have identified their communication style and their preferences
  • Understand the four behavioral styles and each style’s strengths and weaknesses
  • Know how to use the understanding of behavioral styles to communicate with others
  • Be able to adapt their communication to suit each team member’s individual style
2020-08-05T17:13:04-04:00

JumpStart Your Customer Service

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know new and unique customer service techniques they can use every day
  • Have a clearer definition of what great service looks like based on real life business cases
  • Know techniques and approaches for more effective communication with customers
  • Know new creative customer service ideas and techniques for your organization
2020-08-05T17:13:05-04:00

JumpStart Your Motivation

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • What gets people motivated
  • The importance of purpose and passion
  • The organizational and team benefits to passion
  • How to incorporate continuous learning and its contribution to motivation
  • The impact of mentors on motivation
  • How to get and stay motivated
2020-08-05T17:13:05-04:00

JumpStart Your Networking

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know how to network effectively for professional and personal benefit
  • Understand how to set networking goals
  • Have tools and techniques for effectively networking at events
  • Know how to build a network in person and through social media channels such as LinkedIn
  • Understand the fundamental aspects of networking internally and externally
2020-08-05T17:13:05-04:00

JumpStart Your Productivity

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know the two key elements that drive performance in organizations
  • Know the real, proven benefits of being more productive
  • Be able to set goals and correlate goals directly to being more productive
  • Be able to use time management systems at work to be more productive
  • Be able to organize and plan activities and tasks to be a more productive employee
  • Understand their specific productivity style and how it relates to when they do their work each day
  • Have a set of techniques for creating a better to-do list for productivity
2020-08-05T17:13:01-04:00

Leadership vs. Management: What’s the Difference?

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know the qualities of great leadership
  • Know the definitions of management and leadership
  • Know how to be an effective leader instead of just managing
2020-08-05T17:13:06-04:00

Leading and Managing Change In An Ever-Changing World

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand how, as a leader, they feel about change and how change affects teams
  • Understand why team members resist change
  • Understand the societal myths about change and what to do about it
  • Understand the phases of the change cycle and how to lead people using that model
  • Know the value of a leader who acts as a change agent
  • Know how to coach people through change
  • Know how to identify their own style and their preferences in communication
2020-08-05T17:13:06-04:00

Listening Power for Leaders

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Be able to think about and analyze how they listen as leaders
  • Have assessed their listening skills and competencies
  • Greater awareness of their strengths and areas for improvement as they relate to listening
  • Have an action plan for developing listening skills as a daily practice
2020-08-05T17:13:06-04:00

Listening Power!

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know how to think about how they listen
  • Gain strengths and identify areas of improvement as it relates to listening
  • Have completed a listening assessment and are more aware of their listening skills
  • Have an action plan for developing future listening skills
2020-08-05T17:13:10-04:00

Setting Expectations and Accountability as a Leader

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the two key elements that drive performance in organizations
  • Learn the three key areas for setting expectations
  • Know the challenges of setting expectations and holding people to set standards
  • Be able to understand and apply the six rules for accountability
  • Have a set of tools for holding people accountable
2020-08-05T17:13:10-04:00

Sexual Harassment Prevention: What You Don’t Know Could Hurt You

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the laws that govern behavior at work
  • Know the definitions of sexual harassment
  • Understand liability and the cost of wrongful actions
  • Have distinctions around what respect in the workplace looks like
  • Know how to prevent sexual harassment
2020-08-05T17:13:11-04:00

Strategic Thinking for Leaders

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know how to develop and apply strategic thinking skills
  • Understand the difference between objectives, strategies and tactics
  • Know the OST model of strategy and how to apply to their organization or team
  • Know when to be more strategic and less tactical in their role
2020-08-05T17:13:11-04:00

Stress for Less

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Have an increased awareness of what stresses them individually
  • Understand how life events impact their levels of stress
  • Know what happens to the body and nervous system when people are stressed
  • Be able to apply solutions in order to reduce stress and manage it better
  • Have physical, mental and social tools for stress management
2020-08-05T17:13:11-04:00

Targeted Customer Service

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know the four key elements of exceptional customer service
  • Be better prepared to handle conflict with tact, professionalism and skill
  • Improved communication skills when interacting with customers
  • Know how company and product knowledge impacts customer service
  • Know how to adopt and maintain a “customer service mindset”
2020-08-05T17:13:13-04:00

The Sun Still Rises: Surviving and Thriving After Grief and Loss

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • To understand societal myths and misinformation about grief and loss
  • To learn and understand how to become hopeful again after the adversity of loss
  • To learn tools and techniques for coping, grieving and healing
  • To learn and understand how to make difficult decisions every day
  • To discuss possible reactions to grief that can result in understanding
  • To understand the rules of grieving and the fact that there are no hard and fast rules
  • To understand how to take care of yourself as you go through the adversity of grief
  • To understand and evaluate where you are in your life and where you want to go
2020-08-05T17:13:13-04:00

The Ten Foundations of Teams

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know the qualities of great teams
  • Know the value of working together as a highly effective team
  • Understand the importance of a team mission, vision and values
  • Clearly understand the link between company goals and team goals
  • Understand behavioral standards and to apply them to a team environment
  • Be able to develop and discuss a team contract to influence long-term team interaction
2020-08-05T17:13:14-04:00

Total Team! Tactics for Working Better

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the qualities of great teams
  • Understand the basics of team dynamics
  • Know the behavioral style of each team member
  • Be able to adapt their behavioral style to other team members to improve team productivity and morale
  • Be able to adapt and thrive as a team during organizational change
  • Know how behavioral standards are measured in terms of the performance of the team as a unit
  • Know how to reach team agreements on future team interactions
2020-08-05T17:13:13-04:00

Transactional Analysis: The Secret to Better Communication

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the core principles of Transactional Analysis and how it can help their communication style
  • Understand the idea of “ego states” and how to apply them to communication scenarios
  • Know how to identify someone’s ego state during communication and adapt their communication style for better outcomes
  • Know the keys to making any interaction more effective
  • Know how to better connect with people to improve communication
2020-08-05T17:13:15-04:00

Two Months to Motivation

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Be able to define motivation professionally and personally
  • Have the tools and techniques to get and stay motivated at the highest level
  • Know their own definition of satisfaction and happiness at work and at home
  • Have their own motivation map so they can measure and maximize their level of motivation
2020-08-05T17:13:15-04:00

Understanding Behavioral Styles

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the four behavioral styles and each style’s strengths and weaknesses
  • Identify their own behavioral style and preferences when communicating
  • Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
  • Learn how to adapt communication to each team member’s individual style
2020-08-05T17:13:15-04:00

Understanding Behavioral Styles for Effective Leadership

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the four behavioral styles and each style’s strengths and weaknesses
  • Identify their own behavioral style and preferences when communicating
  • Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
  • Learn how to adapt communication to each team member’s individual style

FREE VIDEOS

Video-Library

Experience more satisfaction, advancement, and financial return from the work you do every day with these video tips from Shawn Doyle.

Get Your Videos

FREE WHITE PAPERS

The 10 Secrets of Effective Communication as a Leader
Business Training, Executive Coaching, Keynote Speaking
Business Training, Executive Coaching, Keynote Speaking

Shawn Doyle Training interactive programs are proven to enhance the learning experience and improve participant retention. Discover yours now.

WinningEdge@Worklogo

Subscribe to Winning Edge@Work from Shawn Doyle

Get free actionable resources, coaching and hands-on tactics focused on helping you achieve your most important professional goals.

Shawn-Doyle-Logo-Reversed-3-e1590334317221

WE TRAIN PROFESSIONALS TO WIN AT WORK

SHAWN DOYLE TRAINING 1280 W KINGS HIGHWAY COATESVILLE, PA 19320

SEND US A NOTE

888-513-5060