HALF-DAY ON-SITE PROGRAMS

2024-05-07T23:35:19-04:00

Building Effective Teams

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the importance of building effective teams
  • Know and be able to apply techniques for improving team performance and effectiveness
  • Understand the qualities of effective teams
  • Know how to improve your own team’s performance and effectiveness
2024-05-07T11:00:09-04:00

Case Studies for Effective Leadership

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Have better leadership skills from considering five real-life management scenarios
  • Discuss case studies as a group and, in doing so, learn new skills and perspectives about leadership
2024-05-07T21:32:18-04:00

Coaching for Results: The Corporate Coach

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • The importance of coaching
  • General techniques for improving coaching skills
  • Models for coaching and practice its application
  • More skills as a coach in general
2024-05-07T21:28:32-04:00

Creating a Motivational Environment

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know how to examine the aspects of employee motivation
  • Be able to analyze the strengths and areas for improvement in creating a motivational environment
  • Learn the 10 aspects of motivation and how to apply them
  • Have an action plan for enhancement of the environment of the team
2024-05-07T23:18:28-04:00

Diversity and Inclusion: What Matters

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand and know how to define diversity
  • Know the laws that relate to diversity
  • Understand stereotypes and their negative impact
  • Know the impact of words and language
  • Know the benefits of diversity in the workplace
  • Know how to hire for diversity and inclusion
  • Know the Diversity R.E.S.P.E.C.T. formula
2024-05-07T23:11:39-04:00

Emotional Intelligence in a Modern World

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • The core concepts of emotional intelligence and what they mean
  • Define emotional intelligence and understand how it applies to success in the workplace
  • Four elements of emotional intelligence
  • New tools and techniques in order to build more emotional intelligence
  • Capability to improve communication with other people in the workplace by being more emotionally intelligent
2024-05-07T09:16:50-04:00

Emotional Intelligence in a Modern World for Leaders

Expected Outcomes

Participants will be equipped with the following knowledge from this training:
  • The core concepts of emotional intelligence and what they mean
  • Define emotional intelligence and understand how it applies to success in the workplace
  • Four elements of emotional intelligence
  • New tools and techniques in order to build more emotional intelligence
  • Capability to improve communication with other people in the workplace by being more emotionally intelligent
2024-05-07T10:49:27-04:00

Employment Law for Managers

Expected Outcomes

After this training, participants will have a better understanding of:
  • Law and employment rights
  • The legal obligations of those in a leadership role
  • Harassment and how it is defined
  • Employment law as it relates to pay, benefits and hiring
  • Performance management legalities
2024-05-07T21:27:08-04:00

Hire Smart: Interviewing and Hiring to Get the Best

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know how to think more strategically about hiring and interviewing
  • Understand the best tactics for interviewing
  • Know the best practices for the interview process
  • Know how to use effective interview questions
  • Know how to review resumes effectively
2024-05-07T23:13:34-04:00

How to Get Along with Everyone Every Time

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Have identified their communication style and their preferences
  • Understand the four behavioral styles and each style’s strengths and weaknesses
  • Know how to use the understanding of behavioral styles to communicate with others
  • Be able to adapt their communication to suit each team member’s individual style
2024-05-07T22:49:01-04:00

JumpStart Your Customer Service

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know new and unique customer service techniques they can use every day
  • Have a clearer definition of what great service looks like based on real life business cases
  • Know techniques and approaches for more effective communication with customers
  • Know new creative customer service ideas and techniques for your organization
2024-05-07T23:16:43-04:00

JumpStart Your Motivation

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • What gets people motivated
  • The importance of purpose and passion
  • The organizational and team benefits to passion
  • How to incorporate continuous learning and its contribution to motivation
  • The impact of mentors on motivation
  • How to get and stay motivated
2024-05-07T11:10:36-04:00

JumpStart Your Networking

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know how to network effectively for professional and personal benefit
  • Understand how to set networking goals
  • Have tools and techniques for effectively networking at events
  • Know how to build a network in person and through social media channels such as LinkedIn
  • Understand the fundamental aspects of networking internally and externally
2024-05-07T23:10:02-04:00

JumpStart Your Productivity

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know the two key elements that drive performance in organizations
  • Know the real, proven benefits of being more productive
  • Be able to set goals and correlate goals directly to being more productive
  • Be able to use time management systems at work to be more productive
  • Be able to organize and plan activities and tasks to be a more productive employee
  • Understand their specific productivity style and how it relates to when they do their work each day
  • Have a set of techniques for creating a better to-do list for productivity
2024-05-07T23:02:35-04:00

Leading and Managing Change In An Ever-Changing World

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand how, as a leader, they feel about change and how change affects teams
  • Understand why team members resist change
  • Understand the societal myths about change and what to do about it
  • Understand the phases of the change cycle and how to lead people using that model
  • Know the value of a leader who acts as a change agent
  • Know how to coach people through change
  • Know how to identify their own style and their preferences in communication
2024-05-07T23:03:41-04:00

Listening Power for Leaders

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Be able to think about and analyze how they listen as leaders
  • Have assessed their listening skills and competencies
  • Greater awareness of their strengths and areas for improvement as they relate to listening
  • Have an action plan for developing listening skills as a daily practice
2024-05-07T23:24:31-04:00

Listening Power!

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know how to think about how they listen
  • Gain strengths and identify areas of improvement as it relates to listening
  • Have completed a listening assessment and are more aware of their listening skills
  • Have an action plan for developing future listening skills
2024-05-07T10:54:33-04:00

Setting Expectations and Accountability as a Leader

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the two key elements that drive performance in organizations
  • Learn the three key areas for setting expectations
  • Know the challenges of setting expectations and holding people to set standards
  • Be able to understand and apply the six rules for accountability
  • Have a set of tools for holding people accountable
2024-05-07T23:30:12-04:00

Sexual Harassment Prevention: What You Don’t Know Could Hurt You

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the laws that govern behavior at work
  • Know the definitions of sexual harassment
  • Understand liability and the cost of wrongful actions
  • Have distinctions around what respect in the workplace looks like
  • Know how to prevent sexual harassment
2024-05-07T23:08:27-04:00

Strategic Thinking for Leaders

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know how to develop and apply strategic thinking skills
  • Understand the difference between objectives, strategies and tactics
  • Know the OST model of strategy and how to apply to their organization or team
  • Know when to be more strategic and less tactical in their role
2024-05-07T23:23:08-04:00

Stress for Less

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Have an increased awareness of what stresses them individually
  • Understand how life events impact their levels of stress
  • Know what happens to the body and nervous system when people are stressed
  • Be able to apply solutions in order to reduce stress and manage it better
  • Have physical, mental and social tools for stress management
2024-05-07T11:06:45-04:00

Targeted Customer Service

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know the four key elements of exceptional customer service
  • Be better prepared to handle conflict with tact, professionalism and skill
  • Improved communication skills when interacting with customers
  • Know how company and product knowledge impacts customer service
  • Know how to adopt and maintain a “customer service mindset”
2024-05-07T09:32:07-04:00

The Sun Still Rises: Surviving and Thriving After Grief and Loss

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • To understand societal myths and misinformation about grief and loss
  • To learn and understand how to become hopeful again after the adversity of loss
  • To learn tools and techniques for coping, grieving and healing
  • To learn and understand how to make difficult decisions every day
  • To discuss possible reactions to grief that can result in understanding
  • To understand the rules of grieving and the fact that there are no hard and fast rules
  • To understand how to take care of yourself as you go through the adversity of grief
  • To understand and evaluate where you are in your life and where you want to go
2024-05-07T23:00:34-04:00

The Ten Foundations of Teams

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Know the qualities of great teams
  • Know the value of working together as a highly effective team
  • Understand the importance of a team mission, vision and values
  • Clearly understand the link between company goals and team goals
  • Understand behavioral standards and to apply them to a team environment
  • Be able to develop and discuss a team contract to influence long-term team interaction
2024-05-07T22:57:14-04:00

Total Team! Tactics for Working Better

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the qualities of great teams
  • Understand the basics of team dynamics
  • Know the behavioral style of each team member
  • Be able to adapt their behavioral style to other team members to improve team productivity and morale
  • Be able to adapt and thrive as a team during organizational change
  • Know how behavioral standards are measured in terms of the performance of the team as a unit
  • Know how to reach team agreements on future team interactions
2024-05-07T11:14:19-04:00

Transactional Analysis: The Secret to Better Communication

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the core principles of Transactional Analysis and how it can help their communication style
  • Understand the idea of “ego states” and how to apply them to communication scenarios
  • Know how to identify someone’s ego state during communication and adapt their communication style for better outcomes
  • Know the keys to making any interaction more effective
  • Know how to better connect with people to improve communication
2024-05-07T23:15:30-04:00

Two Months to Motivation

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Be able to define motivation professionally and personally
  • Have the tools and techniques to get and stay motivated at the highest level
  • Know their own definition of satisfaction and happiness at work and at home
  • Have their own motivation map so they can measure and maximize their level of motivation
2024-05-07T09:54:31-04:00

Understanding Behavioral Styles

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the four behavioral styles and each style’s strengths and weaknesses
  • Identify their own behavioral style and preferences when communicating
  • Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
  • Learn how to adapt communication to each team member’s individual style
2024-05-07T22:58:43-04:00

Understanding Behavioral Styles for Effective Leadership

Expected Outcomes

Participants will achieve the following outcomes from this training:
  • Understand the four behavioral styles and each style’s strengths and weaknesses
  • Identify their own behavioral style and preferences when communicating
  • Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
  • Learn how to adapt communication to each team member’s individual style

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