Half-Day On-Site Programs
Shawn Doyle2024-12-27T14:27:28-05:00
Participants will achieve the following outcomes from this training:
Building Effective Teams
Expected Outcomes
- Understand the importance of building effective teams
- Know and be able to apply techniques for improving team performance and effectiveness
- Understand the qualities of effective teams
- Know how to improve your own team’s performance and effectiveness
Shawn Doyle2025-01-06T17:39:45-05:00
Participants will achieve the following outcomes from this training:
Case Studies for Effective Leadership
Expected Outcomes
- Have better leadership skills from considering five real-life management scenarios
- Discuss case studies as a group and, in doing so, learn new skills and perspectives about leadership
Shawn Doyle2024-12-27T14:47:41-05:00
Participants will achieve the following outcomes from this training:
Coaching for Results: The Corporate Coach
Expected Outcomes
- The importance of coaching
- General techniques for improving coaching skills
- Models for coaching and practice its application
- More skills as a coach in general
Shawn Doyle2024-12-27T15:00:59-05:00
Participants will achieve the following outcomes from this training:
Creating a Motivational Environment
Expected Outcomes
- Know how to examine the aspects of employee motivation
- Be able to analyze the strengths and areas for improvement in creating a motivational environment
- Learn the 10 aspects of motivation and how to apply them
- Have an action plan for enhancement of the environment of the team
Shawn Doyle2024-12-20T13:05:39-05:00
Participants will achieve the following outcomes from this training:
Diversity and Inclusion: What Matters
Expected Outcomes
- Understand and know how to define diversity
- Know the laws that relate to diversity
- Understand stereotypes and their negative impact
- Know the impact of words and language
- Know the benefits of diversity in the workplace
- Know how to hire for diversity and inclusion
- Know the Diversity R.E.S.P.E.C.T. formula
Shawn Doyle2025-01-03T12:33:26-05:00
Participants will achieve the following outcomes from this training:
Emotional Intelligence in a Modern World
Expected Outcomes
- The core concepts of emotional intelligence and what they mean
- Define emotional intelligence and understand how it applies to success in the workplace
- Four elements of emotional intelligence
- New tools and techniques in order to build more emotional intelligence
- Capability to improve communication with other people in the workplace by being more emotionally intelligent
Shawn Doyle2025-01-06T14:48:19-05:00
Participants will be equipped with the following knowledge from this training:
Emotional Intelligence in a Modern World for Leaders
Expected Outcomes
- The core concepts of emotional intelligence and what they mean
- Define emotional intelligence and understand how it applies to success in the workplace
- Four elements of emotional intelligence
- New tools and techniques in order to build more emotional intelligence
- Capability to improve communication with other people in the workplace by being more emotionally intelligent
Shawn Doyle2025-01-06T17:36:55-05:00
After this training, participants will have a better understanding of:
Employment Law for Managers
Expected Outcomes
- Law and employment rights
- The legal obligations of those in a leadership role
- Harassment and how it is defined
- Employment law as it relates to pay, benefits and hiring
- Performance management legalities
Shawn Doyle2025-01-06T17:59:15-05:00
Participants will achieve the following outcomes from this training:
Hire Smart: Interviewing and Hiring to Get the Best
Expected Outcomes
- Know how to think more strategically about hiring and interviewing
- Understand the best tactics for interviewing
- Know the best practices for the interview process
- Know how to use effective interview questions
- Know how to review resumes effectively
Shawn Doyle2024-12-20T13:09:55-05:00
Participants will achieve the following outcomes from this training:
How to Get Along with Everyone Every Time
Expected Outcomes
- Have identified their communication style and their preferences
- Understand the four behavioral styles and each style’s strengths and weaknesses
- Know how to use the understanding of behavioral styles to communicate with others
- Be able to adapt their communication to suit each team member’s individual style
Shawn Doyle2025-01-03T12:44:52-05:00
Participants will achieve the following outcomes from this training:
JumpStart Your Customer Service
Expected Outcomes
- Know new and unique customer service techniques they can use every day
- Have a clearer definition of what great service looks like based on real life business cases
- Know techniques and approaches for more effective communication with customers
- Know new creative customer service ideas and techniques for your organization
Shawn Doyle2024-12-20T15:04:08-05:00
Participants will achieve the following outcomes from this training:
JumpStart Your Motivation
Expected Outcomes
- What gets people motivated
- The importance of purpose and passion
- The organizational and team benefits to passion
- How to incorporate continuous learning and its contribution to motivation
- The impact of mentors on motivation
- How to get and stay motivated
Shawn Doyle2025-01-06T17:43:42-05:00
Participants will achieve the following outcomes from this training:
JumpStart Your Networking
Expected Outcomes
- Know how to network effectively for professional and personal benefit
- Understand how to set networking goals
- Have tools and techniques for effectively networking at events
- Know how to build a network in person and through social media channels such as LinkedIn
- Understand the fundamental aspects of networking internally and externally
Shawn Doyle2024-12-26T13:13:28-05:00
Participants will achieve the following outcomes from this training:
JumpStart Your Productivity
Expected Outcomes
- Know the two key elements that drive performance in organizations
- Know the real, proven benefits of being more productive
- Be able to set goals and correlate goals directly to being more productive
- Be able to use time management systems at work to be more productive
- Be able to organize and plan activities and tasks to be a more productive employee
- Understand their specific productivity style and how it relates to when they do their work each day
- Have a set of techniques for creating a better to-do list for productivity
Shawn Doyle2025-01-06T17:55:21-05:00
Participants will achieve the following outcomes from this training:
Leadership vs. Management: What’s the Difference?
Expected Outcomes
- Know the qualities of great leadership
- Know the definitions of management and leadership
- Know how to be an effective leader instead of just managing
Shawn Doyle2024-12-27T17:34:28-05:00
Participants will achieve the following outcomes from this training:
Leading and Managing Change In An Ever-Changing World
Expected Outcomes
- Understand how, as a leader, they feel about change and how change affects teams
- Understand why team members resist change
- Understand the societal myths about change and what to do about it
- Understand the phases of the change cycle and how to lead people using that model
- Know the value of a leader who acts as a change agent
- Know how to coach people through change
- Know how to identify their own style and their preferences in communication
Shawn Doyle2025-01-02T12:48:57-05:00
Participants will achieve the following outcomes from this training:
Listening Power for Leaders
Expected Outcomes
- Be able to think about and analyze how they listen as leaders
- Have assessed their listening skills and competencies
- Greater awareness of their strengths and areas for improvement as they relate to listening
- Have an action plan for developing listening skills as a daily practice
Shawn Doyle2024-12-26T14:07:14-05:00
Participants will achieve the following outcomes from this training:
Listening Power!
Expected Outcomes
- Know how to think about how they listen
- Gain strengths and identify areas of improvement as it relates to listening
- Have completed a listening assessment and are more aware of their listening skills
- Have an action plan for developing future listening skills
Shawn Doyle2025-01-06T17:37:55-05:00
Participants will achieve the following outcomes from this training:
Setting Expectations and Accountability as a Leader
Expected Outcomes
- Understand the two key elements that drive performance in organizations
- Learn the three key areas for setting expectations
- Know the challenges of setting expectations and holding people to set standards
- Be able to understand and apply the six rules for accountability
- Have a set of tools for holding people accountable
Shawn Doyle2024-12-26T14:33:13-05:00
Participants will achieve the following outcomes from this training:
Sexual Harassment Prevention: What You Don’t Know Could Hurt You
Expected Outcomes
- Understand the laws that govern behavior at work
- Know the definitions of sexual harassment
- Understand liability and the cost of wrongful actions
- Have distinctions around what respect in the workplace looks like
- Know how to prevent sexual harassment
Shawn Doyle2025-01-02T14:10:48-05:00
Participants will achieve the following outcomes from this training:
Strategic Thinking for Leaders
Expected Outcomes
- Know how to develop and apply strategic thinking skills
- Understand the difference between objectives, strategies and tactics
- Know the OST model of strategy and how to apply to their organization or team
- Know when to be more strategic and less tactical in their role
Shawn Doyle2024-12-26T14:47:10-05:00
Participants will achieve the following outcomes from this training:
Stress for Less
Expected Outcomes
- Have an increased awareness of what stresses them individually
- Understand how life events impact their levels of stress
- Know what happens to the body and nervous system when people are stressed
- Be able to apply solutions in order to reduce stress and manage it better
- Have physical, mental and social tools for stress management
Shawn Doyle2025-01-06T17:42:24-05:00
Participants will achieve the following outcomes from this training:
Targeted Customer Service
Expected Outcomes
- Know the four key elements of exceptional customer service
- Be better prepared to handle conflict with tact, professionalism and skill
- Improved communication skills when interacting with customers
- Know how company and product knowledge impacts customer service
- Know how to adopt and maintain a “customer service mindset”
Shawn Doyle2025-01-06T14:49:29-05:00
Participants will achieve the following outcomes from this training:
The Sun Still Rises: Surviving and Thriving After Grief and Loss
Expected Outcomes
- To understand societal myths and misinformation about grief and loss
- To learn and understand how to become hopeful again after the adversity of loss
- To learn tools and techniques for coping, grieving and healing
- To learn and understand how to make difficult decisions every day
- To discuss possible reactions to grief that can result in understanding
- To understand the rules of grieving and the fact that there are no hard and fast rules
- To understand how to take care of yourself as you go through the adversity of grief
- To understand and evaluate where you are in your life and where you want to go
Shawn Doyle2024-12-26T16:50:37-05:00
Participants will achieve the following outcomes from this training:
The Ten Foundations of Teams
Expected Outcomes
- Know the qualities of great teams
- Know the value of working together as a highly effective team
- Understand the importance of a team mission, vision and values
- Clearly understand the link between company goals and team goals
- Understand behavioral standards and to apply them to a team environment
- Be able to develop and discuss a team contract to influence long-term team interaction
Shawn Doyle2024-12-26T17:36:15-05:00
Participants will achieve the following outcomes from this training:
Total Team! Tactics for Working Better
Expected Outcomes
- Understand the qualities of great teams
- Understand the basics of team dynamics
- Know the behavioral style of each team member
- Be able to adapt their behavioral style to other team members to improve team productivity and morale
- Be able to adapt and thrive as a team during organizational change
- Know how behavioral standards are measured in terms of the performance of the team as a unit
- Know how to reach team agreements on future team interactions
Shawn Doyle2025-01-06T17:48:35-05:00
Participants will achieve the following outcomes from this training:
Transactional Analysis: The Secret to Better Communication
Expected Outcomes
- Understand the core principles of Transactional Analysis and how it can help their communication style
- Understand the idea of “ego states” and how to apply them to communication scenarios
- Know how to identify someone’s ego state during communication and adapt their communication style for better outcomes
- Know the keys to making any interaction more effective
- Know how to better connect with people to improve communication
Shawn Doyle2024-12-27T11:02:18-05:00
Participants will achieve the following outcomes from this training:
Two Months to Motivation
Expected Outcomes
- Be able to define motivation professionally and personally
- Have the tools and techniques to get and stay motivated at the highest level
- Know their own definition of satisfaction and happiness at work and at home
- Have their own motivation map so they can measure and maximize their level of motivation
Shawn Doyle2025-01-06T17:19:00-05:00
Participants will achieve the following outcomes from this training:
Understanding Behavioral Styles
Expected Outcomes
- Understand the four behavioral styles and each style’s strengths and weaknesses
- Identify their own behavioral style and preferences when communicating
- Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
- Learn how to adapt communication to each team member’s individual style
Shawn Doyle2024-12-27T11:15:14-05:00
Participants will achieve the following outcomes from this training:
Understanding Behavioral Styles for Effective Leadership
Expected Outcomes
- Understand the four behavioral styles and each style’s strengths and weaknesses
- Identify their own behavioral style and preferences when communicating
- Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
- Learn how to adapt communication to each team member’s individual style
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