Selling Effectiveness Programs
Building Effective Teams
Expected Outcomes
- Understand the importance of building effective teams
- Know and be able to apply techniques for improving team performance and effectiveness
- Understand the qualities of effective teams
- Know how to improve your own team’s performance and effectiveness
Creating a Culture of Innovation
Expected Outcomes
- Understand the definition of corporate and organizational culture
- Know how to create a culture of innovation
- Have the tools and techniques for building an innovation culture
- Learn how to lead innovation
- Understand the role that incentivizing and rewarding plays in an innovative culture
- Understand the role of learning and development as it relates to creating a culture of innovation
- Know how to convey and use mission and vision statements to effectively lead innovation
Diversity and Inclusion: What Matters
Expected Outcomes
- Understand and know how to define diversity
- Know the laws that relate to diversity
- Understand stereotypes and their negative impact
- Know the impact of words and language
- Know the benefits of diversity in the workplace
- Know how to hire for diversity and inclusion
- Know the Diversity R.E.S.P.E.C.T. formula
Emotional Intelligence in a Modern World
Expected Outcomes
- The core concepts of emotional intelligence and what they mean
- Define emotional intelligence and understand how it applies to success in the workplace
- Four elements of emotional intelligence
- New tools and techniques in order to build more emotional intelligence
- Capability to improve communication with other people in the workplace by being more emotionally intelligent
How to Get Along with Everyone Every Time
Expected Outcomes
- Have identified their communication style and their preferences
- Understand the four behavioral styles and each style’s strengths and weaknesses
- Know how to use the understanding of behavioral styles to communicate with others
- Be able to adapt their communication to suit each team member’s individual style
JumpStart Your Motivation
Expected Outcomes
- What gets people motivated
- The importance of purpose and passion
- The organizational and team benefits to passion
- How to incorporate continuous learning and its contribution to motivation
- The impact of mentors on motivation
- How to get and stay motivated
JumpStart Your Networking
Expected Outcomes
- Know how to network effectively for professional and personal benefit
- Understand how to set networking goals
- Have tools and techniques for effectively networking at events
- Know how to build a network in person and through social media channels such as LinkedIn
- Understand the fundamental aspects of networking internally and externally
JumpStart Your Presentation Skills
Expected Outcomes
- Have new techniques for becoming a more dynamic and engaging speaker and presenter
- Know how to prepare for exceptional delivery of the message
- Be more capable to master various platform skills and understand how they contribute to an exceptional presentation
- Understand how to “package” and position a presentation
JumpStart Your Productivity
Expected Outcomes
- Know the two key elements that drive performance in organizations
- Know the real, proven benefits of being more productive
- Be able to set goals and correlate goals directly to being more productive
- Be able to use time management systems at work to be more productive
- Be able to organize and plan activities and tasks to be a more productive employee
- Understand their specific productivity style and how it relates to when they do their work each day
- Have a set of techniques for creating a better to-do list for productivity
Listening Power!
Expected Outcomes
- Know how to think about how they listen
- Gain strengths and identify areas of improvement as it relates to listening
- Have completed a listening assessment and are more aware of their listening skills
- Have an action plan for developing future listening skills
Negotiating for Success
Expected Outcomes
- Have a better mindset about negotiating in a business context
- Have new understandings about the benefits of negotiating
- Have new awareness and understanding about how people feel about negotiating
- Know twenty (20) specific negotiating tactics and how to work through them to a win-win
- Understand the basic core components of negotiation preparation
- Know how to use a negotiating planning worksheet
- Know the difference between what is and isn’t negotiable
Sales Pro!
Expected Outcomes
- Have the necessary techniques to properly prepare for sales effectiveness
- Have specific techniques for setting up an initial meeting with a client or prospect
- Be able to articulate the unique selling proposition (USP) of your product, service and company
- Improved presentation skills
- Have more professional methods for overcoming objections
- Know how to communicate with customers by understanding their behavioral styles
- Know what components make a successful proposal
- Have techniques for providing extraordinary customer service after the sale
Sales Pro! Handling Objections
Expected Outcomes
- Know what reasonable objections really are and how to handle them
- Have tools and effective techniques for overcoming objections
- Understand a buyer’s relationship preferences
- Be well-versed in common objections and how to overcome them
- Have a new format for proposals that ensures a much higher level of success in selling
- Have creative and innovative techniques for handling objections that are not used by most sales people, only sales pros
Sales Pro! Preparation and Planning
Expected Outcomes
- Know what distinguishes a product
- Know what distinguishes a company
- Have new methodologies for assessing competition
- Understand how to identify a person’s individual style and use that style to improve communication
Sales Pro! Prospecting
Expected Outcomes
- Know the core techniques for attracting clients and prospects
- Have specific outbound techniques for finding and landing new clients
- Be clear on their ideal client profile and how to be more successful using the profile
- Understand the specifics of what you’re really selling
- Have completed and debriefed prospecting assessment to determine prospecting understanding
- Have completed and discussed a prospecting plan
Sales Pro! Selling After the Sale
Expected Outcomes
- Understand behavioral styles and how to adapt their approach to each client’s style
- Have enhanced and new communication skills
- Understand how to handle objections from clients
- Have tools and tips for building relationships
- Have improved listening skills
Stress for Less
Expected Outcomes
- Have an increased awareness of what stresses them individually
- Understand how life events impact their levels of stress
- Know what happens to the body and nervous system when people are stressed
- Be able to apply solutions in order to reduce stress and manage it better
- Have physical, mental and social tools for stress management
The Goal Tender: Goal Setting for Results
Expected Outcomes
- Understand the benefits of effective goal setting
- Understand why written goals are more effective versus verbal
- Have a new mindset about goals and self-limitation
- Be able to make goals measurable
- Learn how to surround themselves with people and processes that support goals and objectives
The Sun Still Rises: Surviving and Thriving After Grief and Loss
Expected Outcomes
- To understand societal myths and misinformation about grief and loss
- To learn and understand how to become hopeful again after the adversity of loss
- To learn tools and techniques for coping, grieving and healing
- To learn and understand how to make difficult decisions every day
- To discuss possible reactions to grief that can result in understanding
- To understand the rules of grieving and the fact that there are no hard and fast rules
- To understand how to take care of yourself as you go through the adversity of grief
- To understand and evaluate where you are in your life and where you want to go
The Ten Foundations of Teams
Expected Outcomes
- Know the qualities of great teams
- Know the value of working together as a highly effective team
- Understand the importance of a team mission, vision and values
- Clearly understand the link between company goals and team goals
- Understand behavioral standards and to apply them to a team environment
- Be able to develop and discuss a team contract to influence long-term team interaction
The Terrific Trade Show
Expected Outcomes
- Understand trade show selling and exhibiting works
- Be able to properly prepare for a trade show
- Understand how to sell and market at a trade show booth
- Understand the aspects and elements of follow-up after the trade show
- Know what to do and never do at a trade show
Total Team! Tactics for Working Better
Expected Outcomes
- Understand the qualities of great teams
- Understand the basics of team dynamics
- Know the behavioral style of each team member
- Be able to adapt their behavioral style to other team members to improve team productivity and morale
- Be able to adapt and thrive as a team during organizational change
- Know how behavioral standards are measured in terms of the performance of the team as a unit
- Know how to reach team agreements on future team interactions
Transactional Analysis: The Secret to Better Communication
Expected Outcomes
- Understand the core principles of Transactional Analysis and how it can help their communication style
- Understand the idea of “ego states” and how to apply them to communication scenarios
- Know how to identify someone’s ego state during communication and adapt their communication style for better outcomes
- Know the keys to making any interaction more effective
- Know how to better connect with people to improve communication
Two Months to Motivation
Expected Outcomes
- Be able to define motivation professionally and personally
- Have the tools and techniques to get and stay motivated at the highest level
- Know their own definition of satisfaction and happiness at work and at home
- Have their own motivation map so they can measure and maximize their level of motivation
Understanding Behavioral Styles
Expected Outcomes
- Understand the four behavioral styles and each style’s strengths and weaknesses
- Identify their own behavioral style and preferences when communicating
- Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
- Learn how to adapt communication to each team member’s individual style
Understanding Behavioral Styles for Effective Leadership
Expected Outcomes
- Understand the four behavioral styles and each style’s strengths and weaknesses
- Identify their own behavioral style and preferences when communicating
- Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
- Learn how to adapt communication to each team member’s individual style
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