Managers or Supervisors Programs
Building Effective Teams
Expected Outcomes
- Understand the importance of building effective teams
- Know and be able to apply techniques for improving team performance and effectiveness
- Understand the qualities of effective teams
- Know how to improve your own team’s performance and effectiveness
Case Studies for Effective Leadership
Expected Outcomes
- Have better leadership skills from considering five real-life management scenarios
- Discuss case studies as a group and, in doing so, learn new skills and perspectives about leadership
Coaching for Results: The Corporate Coach
Expected Outcomes
- The importance of coaching
- General techniques for improving coaching skills
- Models for coaching and practice its application
- More skills as a coach in general
Creating a Culture of Innovation
Expected Outcomes
- Understand the definition of corporate and organizational culture
- Know how to create a culture of innovation
- Have the tools and techniques for building an innovation culture
- Learn how to lead innovation
- Understand the role that incentivizing and rewarding plays in an innovative culture
- Understand the role of learning and development as it relates to creating a culture of innovation
- Know how to convey and use mission and vision statements to effectively lead innovation
Creating a Motivational Environment
Expected Outcomes
- Know how to examine the aspects of employee motivation
- Be able to analyze the strengths and areas for improvement in creating a motivational environment
- Learn the 10 aspects of motivation and how to apply them
- Have an action plan for enhancement of the environment of the team
Diversity and Inclusion: What Matters
Expected Outcomes
- Understand and know how to define diversity
- Know the laws that relate to diversity
- Understand stereotypes and their negative impact
- Know the impact of words and language
- Know the benefits of diversity in the workplace
- Know how to hire for diversity and inclusion
- Know the Diversity R.E.S.P.E.C.T. formula
Emotional Intelligence in a Modern World
Expected Outcomes
- The core concepts of emotional intelligence and what they mean
- Define emotional intelligence and understand how it applies to success in the workplace
- Four elements of emotional intelligence
- New tools and techniques in order to build more emotional intelligence
- Capability to improve communication with other people in the workplace by being more emotionally intelligent
Emotional Intelligence in a Modern World for Leaders
Expected Outcomes
- The core concepts of emotional intelligence and what they mean
- Define emotional intelligence and understand how it applies to success in the workplace
- Four elements of emotional intelligence
- New tools and techniques in order to build more emotional intelligence
- Capability to improve communication with other people in the workplace by being more emotionally intelligent
Employment Law for Managers
Expected Outcomes
- Law and employment rights
- The legal obligations of those in a leadership role
- Harassment and how it is defined
- Employment law as it relates to pay, benefits and hiring
- Performance management legalities
Hire Smart: Interviewing and Hiring to Get the Best
Expected Outcomes
- Know how to think more strategically about hiring and interviewing
- Understand the best tactics for interviewing
- Know the best practices for the interview process
- Know how to use effective interview questions
- Know how to review resumes effectively
JumpStart Your Creativity
Expected Outcomes
- Better understanding of the definition of creativity and the purpose it serves in the world of business
- Completed individual assessments to get a baseline of creativity awareness and abilities
- An understanding of the evaluation tools and application in real business situations
- Have a common language around creativity and the ideation process so each is a consistent practice in the organization
JumpStart Your Creativity for Leaders
Expected Outcomes
- Know the definition of creativity and the purpose it serves in the world of business leadership
- Have completed a creativity assessment to get a baseline of creativity awareness and abilities
- Take away evaluation tools that they practiced against real business situations
- Have a common leadership language around creativity and the ideation process
- Know how to make creativity and innovation a consistent practice in the organization
JumpStart Your Leadership I
Expected Outcomes
- Be an inspiring and dynamic leader
- Be better equipped to motivate and develop people
- Be a skilled coach to team members
- Have better interviewing, hiring, on-boarding and training skills
- Able to drive innovation and increase productivity and efficiency
- Understand and leverage behavioral styles
- Improved presentation, meeting and communication skills
JumpStart Your Leadership II
Expected Outcomes
- As a leader, why is listening important
- Listening styles
- 6 models for effective coaching
- Types of counseling
- 6 key stumbling blocks of communication
- How to define corporate culture
- Advanced time management for leaders
- 5 Models of strategic thinking
- How to network
JumpStart Your Leadership III
Expected Outcomes
- How to be a skilled coach
- Advanced counseling skills and legal issues
- How to present effectively
- Meeting facilitation skills
- Interviewing fundamentals
- Models for effective leadership
- How leaders in other organizations lead their teams
JumpStart Your Motivation
Expected Outcomes
- What gets people motivated
- The importance of purpose and passion
- The organizational and team benefits to passion
- How to incorporate continuous learning and its contribution to motivation
- The impact of mentors on motivation
- How to get and stay motivated
JumpStart Your Networking
Expected Outcomes
- Know how to network effectively for professional and personal benefit
- Understand how to set networking goals
- Have tools and techniques for effectively networking at events
- Know how to build a network in person and through social media channels such as LinkedIn
- Understand the fundamental aspects of networking internally and externally
JumpStart Your Presentation Skills
Expected Outcomes
- Have new techniques for becoming a more dynamic and engaging speaker and presenter
- Know how to prepare for exceptional delivery of the message
- Be more capable to master various platform skills and understand how they contribute to an exceptional presentation
- Understand how to “package” and position a presentation
JumpStart Your Presentation Skills for Leaders
Expected Outcomes
- Have new techniques for becoming a more dynamic and engaging speaker and presenter
- Know how to prepare for exceptional delivery of the message
- Be more capable to master various platform skills and understand how they contribute to an exceptional presentation
- Understand how to “package” and position a presentation
JumpStart Your Productivity
Expected Outcomes
- Know the two key elements that drive performance in organizations
- Know the real, proven benefits of being more productive
- Be able to set goals and correlate goals directly to being more productive
- Be able to use time management systems at work to be more productive
- Be able to organize and plan activities and tasks to be a more productive employee
- Understand their specific productivity style and how it relates to when they do their work each day
- Have a set of techniques for creating a better to-do list for productivity
Leadership vs. Management: What’s the Difference?
Expected Outcomes
- Know the qualities of great leadership
- Know the definitions of management and leadership
- Know how to be an effective leader instead of just managing
Leading and Managing Change In An Ever-Changing World
Expected Outcomes
- Understand how, as a leader, they feel about change and how change affects teams
- Understand why team members resist change
- Understand the societal myths about change and what to do about it
- Understand the phases of the change cycle and how to lead people using that model
- Know the value of a leader who acts as a change agent
- Know how to coach people through change
- Know how to identify their own style and their preferences in communication
Listening Power for Leaders
Expected Outcomes
- Be able to think about and analyze how they listen as leaders
- Have assessed their listening skills and competencies
- Greater awareness of their strengths and areas for improvement as they relate to listening
- Have an action plan for developing listening skills as a daily practice
Listening Power!
Expected Outcomes
- Know how to think about how they listen
- Gain strengths and identify areas of improvement as it relates to listening
- Have completed a listening assessment and are more aware of their listening skills
- Have an action plan for developing future listening skills
Negotiating for Success
Expected Outcomes
- Have a better mindset about negotiating in a business context
- Have new understandings about the benefits of negotiating
- Have new awareness and understanding about how people feel about negotiating
- Know twenty (20) specific negotiating tactics and how to work through them to a win-win
- Understand the basic core components of negotiation preparation
- Know how to use a negotiating planning worksheet
- Know the difference between what is and isn’t negotiable
Setting Expectations and Accountability as a Leader
Expected Outcomes
- Understand the two key elements that drive performance in organizations
- Learn the three key areas for setting expectations
- Know the challenges of setting expectations and holding people to set standards
- Be able to understand and apply the six rules for accountability
- Have a set of tools for holding people accountable
Sexual Harassment Prevention: What You Don’t Know Could Hurt You
Expected Outcomes
- Understand the laws that govern behavior at work
- Know the definitions of sexual harassment
- Understand liability and the cost of wrongful actions
- Have distinctions around what respect in the workplace looks like
- Know how to prevent sexual harassment
Strategic Thinking for Leaders
Expected Outcomes
- Know how to develop and apply strategic thinking skills
- Understand the difference between objectives, strategies and tactics
- Know the OST model of strategy and how to apply to their organization or team
- Know when to be more strategic and less tactical in their role
Stress for Less
Expected Outcomes
- Have an increased awareness of what stresses them individually
- Understand how life events impact their levels of stress
- Know what happens to the body and nervous system when people are stressed
- Be able to apply solutions in order to reduce stress and manage it better
- Have physical, mental and social tools for stress management
The Fantastic Facilitator
Expected Outcomes
- Understand the four behavioral styles and each style’s strengths and weaknesses
- Identify their own behavioral style and preferences when communicating
- Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
- Learn how to adapt communication to each team member’s individual style
The Goal Tender: Goal Setting for Results
Expected Outcomes
- Understand the benefits of effective goal setting
- Understand why written goals are more effective versus verbal
- Have a new mindset about goals and self-limitation
- Be able to make goals measurable
- Learn how to surround themselves with people and processes that support goals and objectives
The Sun Still Rises: Surviving and Thriving After Grief and Loss
Expected Outcomes
- To understand societal myths and misinformation about grief and loss
- To learn and understand how to become hopeful again after the adversity of loss
- To learn tools and techniques for coping, grieving and healing
- To learn and understand how to make difficult decisions every day
- To discuss possible reactions to grief that can result in understanding
- To understand the rules of grieving and the fact that there are no hard and fast rules
- To understand how to take care of yourself as you go through the adversity of grief
- To understand and evaluate where you are in your life and where you want to go
The Ten Foundations of Leadership
Expected Outcomes
- Understand how to convey and use mission and vision statements to effectively lead
- Know the importance of having a short-, mid- and long-term plan
- Have more skills to effectively interview and hire new team members
- Be able to better motivate, develop and reward employees for performance
- Have an understanding of how stories impact a leader’s ability to inspire and motivate
The Ten Foundations of Teams
Expected Outcomes
- Know the qualities of great teams
- Know the value of working together as a highly effective team
- Understand the importance of a team mission, vision and values
- Clearly understand the link between company goals and team goals
- Understand behavioral standards and to apply them to a team environment
- Be able to develop and discuss a team contract to influence long-term team interaction
Total Team! Tactics for Working Better
Expected Outcomes
- Understand the qualities of great teams
- Understand the basics of team dynamics
- Know the behavioral style of each team member
- Be able to adapt their behavioral style to other team members to improve team productivity and morale
- Be able to adapt and thrive as a team during organizational change
- Know how behavioral standards are measured in terms of the performance of the team as a unit
- Know how to reach team agreements on future team interactions
Transactional Analysis: The Secret to Better Communication
Expected Outcomes
- Understand the core principles of Transactional Analysis and how it can help their communication style
- Understand the idea of “ego states” and how to apply them to communication scenarios
- Know how to identify someone’s ego state during communication and adapt their communication style for better outcomes
- Know the keys to making any interaction more effective
- Know how to better connect with people to improve communication
Two Months to Motivation
Expected Outcomes
- Be able to define motivation professionally and personally
- Have the tools and techniques to get and stay motivated at the highest level
- Know their own definition of satisfaction and happiness at work and at home
- Have their own motivation map so they can measure and maximize their level of motivation
Understanding Behavioral Styles
Expected Outcomes
- Understand the four behavioral styles and each style’s strengths and weaknesses
- Identify their own behavioral style and preferences when communicating
- Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
- Learn how to adapt communication to each team member’s individual style
Understanding Behavioral Styles for Effective Leadership
Expected Outcomes
- Understand the four behavioral styles and each style’s strengths and weaknesses
- Identify their own behavioral style and preferences when communicating
- Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
- Learn how to adapt communication to each team member’s individual style
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