Human Resources Programs
Diversity and Inclusion: What Matters
Expected Outcomes
- Understand and know how to define diversity
- Know the laws that relate to diversity
- Understand stereotypes and their negative impact
- Know the impact of words and language
- Know the benefits of diversity in the workplace
- Know how to hire for diversity and inclusion
- Know the Diversity R.E.S.P.E.C.T. formula
Emotional Intelligence in a Modern World
Expected Outcomes
- The core concepts of emotional intelligence and what they mean
- Define emotional intelligence and understand how it applies to success in the workplace
- Four elements of emotional intelligence
- New tools and techniques in order to build more emotional intelligence
- Capability to improve communication with other people in the workplace by being more emotionally intelligent
Stress for Less
Expected Outcomes
- Have an increased awareness of what stresses them individually
- Understand how life events impact their levels of stress
- Know what happens to the body and nervous system when people are stressed
- Be able to apply solutions in order to reduce stress and manage it better
- Have physical, mental and social tools for stress management
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