Programs by Organizational Role

Shawn Doyle Training Administrative Programs

These innovative programs will improve communication skills, creativity, and analytical abilities. They will also increase confidence and offer tips, techniques, and tools to be better and more-effective and productive administrative team members.

See all programs for administrative staff

Shawn Doyle Training Customer Service Programs

These training programs will help customer service professionals develop a customer service mindset, learn superb communication skills, and know how to deal with conflict and resolve issues by being innovative and creative. The result is improved customer service and increased sales.

See all programs for customer service representatives 

Shawn Doyle Training Human Resources Programs

These highly interactive and thought-provoking programs will give HR professionals the skills and competencies they need to be successful in their role in the modern world. They will be able to navigate the ever-changing landscape in the workplace to drive a culture of excellence, while also increasing retention and employee morale.

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Shawn Doyle Training Manager and Supervisor Programs

These comprehensive, proven leadership development programs will equip new and experienced leaders with a specific set of skills and abilities they will need to drive morale, increase retention, and increase productivity.

See all programs for managers or supervisors 

Shawn Doyle Training Marketing Programs

These programs will enhance customer focus, improve revenue impact, create a high-performing culture driven by operational excellence, and push the entire team to master new competencies and skills.

See all programs for marketing 

Shawn Doyle Training Sales Programs

To be successful, sales professionals need to continually sharpen their skills and abilities. These proven and tested programs give sales staff the ammunition they need to find new business, increase sales, and drive revenue.

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Shawn Doyle Training & Development Programs

We have more than 30 years of experience in training and development – writing, designing, and facilitating training programs. In these programs, we give training and development professionals the skills they need to develop and deliver exceptional learning experiences.

See all programs for training and development 

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Here is what people had to say about
Shawn Doyle!

We take pride in our ability to support our clients in their journeys towards success and look forward to continuing to provide high-quality coaching services in the future.

5 stars

It was very helpful. I learned a lot how to give a good presentation not just a presentation but a good chance of connection with audience.

– Helen L.

5 stars

Thanks so much for your very valuable training. I really enjoyed it. I feel much better prepared to deal with uncomfortable issues. Thank you for your wisdom, experience and personable presentation with examples.

– Hari K.

5 stars

I enjoyed the course simply because I have been more involved in presenting lately and the tips were very helpful.

– Elana M.

5 stars

We tend to rely on getting the job done. This presentation gave me valuable pointers to focus on and to actually incorporate.

– Robyn W.

5 stars

Really amazing, did not know this but now I think I will be able to see the objective and what I want to achieve out of this presentation.

– Gabiba D.

cover of "How to Leverage Executive Coaching to Drive Maximum Performance" white paper

Get Your Free Copy of Shawn Doyle’s “How to Leverage Executive Coaching to Drive Maximum Performance” White Paper

Free White Papers

The 10 Secrets of Effective Communication as a Leader

The 10 Secrets of Effective Communication as a Leader

10 Keys to Motivation: Having a Purpose for What You Do

10 Keys to Motivation: Having a Purpose for What You Do

7 Ways to Massively Increase Creativity and Innovation

7 Ways to Massively Increase Creativity and Innovation

The Secret to Achieving Happiness

The Secret to Achieving Happiness

The Fearless Presenter 2-Minute Assessment

The Fearless Presenter 2-Minute Assessment