HOW TO BE A BETTER LISTENER
Listening Power!
Available Formats: Webinar, Half Day
Expected Outcomes
Participants will achieve the following outcomes from this training:
- Know how to think about how they listen
- Gain strengths and identify areas of improvement as it relates to listening
- Have completed a listening assessment and are more aware of their listening skills
- Have an action plan for developing future listening skills
Program Overview
THE TREND
Working with leaders around the world, we see organizations typically have three scenarios:
- Employees who are in sales or service and need to learn listening skills
- Employees who have some listening skills, but need to be better
- Organizations that want to help employees listening skills to improve overall performance
The solution is to provide team members with the training, tools and techniques to help them become better listeners.
Program Flow
In this program participants will learn how to listen more effectively, enhance communication and get more done. They will learn the reasons why most people don’t listen and the difference between hearing and listening. Participants will have a new awareness and understanding of what good listening really is and how it will help them.
Training Topics
- The best listener in the world
- Where are you?
- Why listening is a challenge
- Tools for listening
- The benefits of being a good listener
- The listening environment
- Listening assessment
- Action plans
FREE VIDEOS
Experience more satisfaction, advancement, and financial return from the work you do every day with these video tips from Shawn Doyle.
TESTIMONIALS
“Easy-to-understand professional training with great practices. Very engaging. Great training topics and materials. Most important, fun!”
“Shawn’s style of communicating with his audience is motivating and inspiring. His knowledge and the way he connects with everyone is captivating and enjoyable. Looking forward to reading his books and different work he is involved in.”
“This experience has been eye opening to say the least. It has made me critically think about myself and those around me. Regardless of your role or experience, there is always something more to learn and improve on. No one is too good for this.”
“Not only is it a great refresher for past skills, but also an incredible program for relating to other managers and our fellow employees and team members.”
“I would recommend the training to a friend because Shawn’s approach isn’t just to tell you what you should do, how you should act, or how to feel. He challenges your own thought process, and while he assists you through it, his program allows you to think internally and come up with solutions – whether in work or in your personal life. I would definitely recommend his training to a friend.”
“He makes his classes very interesting, and I love the fact that he connects it to real-life experiences that are very relatable.”
“This was an amazing program. It was never dull or boring. I was impressed with all my coworkers. It made me proud. The subject matter was super interesting and very practical to implement immediately. We are all better for it! Thank you!”
“I found this leadership class to be truly exceptional! For so many years, I thought I understood the definition of leadership, and I have learned so much. I have taken this call so seriously and have already started executing many of the tools/strategies from all the classes. I loved how interactive this class was. I loved meeting staff I’ve never been introduced to and thought it could help interdepartmental. Super appreciative to have been a part of this leadership class!”
“Shawn was incredibly engaging, caring, and knowledgeable. His commitment to making people better people is obvious in everything he does, and he has inspired myself and my staff to apply his teachings. Truly life changing.”
“The Shawn Doyle experience is amazing and can be applied not only to work life, but also to everyday life. It was really eye opening. Absolutely amazing! Thank you to everyone involved!”
“Shawn is a very personable, relatable, and honest speaker. He uses real-life experiences to capture the room. His passion for training and knowledge in his craft makes him a valuable tool to increase – or should I say ‘jumpstart’ – your leadership.”
“It’s a very resourceful eye opener for anyone work related and for a personal matter. He covered areas in leadership that I didn’t realize I needed to work on.”
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