Program: Listening Power
Available Formats: Half Day or One (1) Webinar
Participants will achieve the following outcomes from this training:
Know how to think about how they listen
Gain strengths and identify areas of improvement as it relates to listening
Have completed a listening assessment and are more aware of their listening skills
Have an action plan for developing future listening skills
Working with leaders around the world, we see organizations typically have three scenarios:
Employees who are in sales or service and need to learn listening skills
Employees who have some listening skills, but need to be better
Organizations that want to help employees listening skills to improve overall performance
The solution is to provide team members with the training, tools and techniques to help them become better listeners.
In this program participants will learn how to listen more effectively, enhance communication and get more done. They will learn the reasons why most people don’t listen and the difference between hearing and listening. Participants will have a new awareness and understanding of what good listening really is and how it will help them.
The best listener in the world
Where are you?
Why listening is a challenge
Tools for listening
The benefits of being a good listener
The listening environment