Sales Pro! Selling After the Sale

Available Formats: Webinar, Full Day

Expected Outcomes

Participants will achieve the following outcomes from this training:

Understand behavioral styles and how to adapt their approach to each client’s style
Have enhanced and new communication skills
Understand how to handle objections from clients
Have tools and tips for building relationships
Have improved listening skills

Program Overview

THE TREND

Working with leaders around the world, we see organizations typically have three scenarios:

Sales people who have not had a lot of training on post-sale service
Sales people who have had training, but need a refresher
Team members who aren’t technically in sales, but need to learn how to sell after the sale

The solution is to provide sales professionals with the training, tools and techniques to help them become highly skilled in after-sale service.

Program Flow

The first step in any successful business is making the initial sale. However, after the initial sale is made, an important aspect of business is to build and maintain new relationships for future sales and to reduce buyer’s remorse.

Training Topics

“I like your style”
Being a resource
Handling objections
Building the relationship
Going the extra mile
Action plans

JumpStart Your Creativity for Leaders

Emotional Intelligence in a Modern World for Leaders

The Sun Still Rises: Surviving and Thriving After Grief and Loss

Complimentary Videos

Experience more satisfaction, advancement, and financial return from the work you do every day with these video tips from Shawn Doyle.

Complimentary White Papers

The 10 Secrets of Effective Communication as a Leader

10 Keys to Motivation: Having a Purpose for What You Do

7 Ways to Massively Increase Creativity and Innovation

The Secret to Achieving Happiness

The Fearless Presenter 2-Minute Assessment

I enjoyed the course simply because I have been more involved in presenting lately and the tips were very helpful

We tend to rely on getting the job done. This presentation gave me valuable pointers to focus on and to actually incorporate.

Really amazing, did not know this but now I think I will be able to see the objective and what I want to achieve out of this presentation.

It was very helpful. I learned a lot how to give a good presentation not just a presentation but a good chance of connection with audience.

Thanks so much for your very valuable training. I really enjoyed it. I feel much better prepared to deal with uncomfortable issues. Thank you for your wisdom, experience and personable presentation with examples