The Sun Still Rises: Surviving and Thriving After Grief and Loss

Administrative Staff, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Motivational, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:35-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• To understand societal myths and misinformation about grief and loss
• To learn and understand how to become hopeful again after the adversity of loss
• To learn tools and techniques for coping, grieving and healing
• To learn and understand how to make difficult decisions every day
• To discuss possible reactions to grief that can result in understanding
• To understand the rules of grieving and the fact that there are no hard and fast rules
• To understand how to take care of yourself as you go through the adversity of grief
• To understand and evaluate where you are in your life and where you want to go

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Understanding Behavioral Styles

Administrative Staff, Communications, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:35-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Understand the four behavioral styles and each style’s strengths and weaknesses
• Identify their own behavioral style and preferences when communicating
• Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
• Learn how to adapt communication to each team member’s individual style

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Sales Pro!

Sales, Sales Staff

Shawn Doyle2020-11-14T12:40:36-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Have the necessary techniques to properly prepare for sales effectiveness
• Have specific techniques for setting up an initial meeting with a client or prospect
• Be able to articulate the unique selling proposition (USP) of your product, service and company
• Improved presentation skills
• Have more professional methods for overcoming objections
• Know how to communicate with customers by understanding their behavioral styles
• Know what components make a successful proposal
• Have techniques for providing extraordinary customer service after the sale

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Sales Pro! Prospecting

Sales, Sales Staff

Shawn Doyle2020-11-14T12:40:36-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Know the core techniques for attracting clients and prospects
• Have specific outbound techniques for finding and landing new clients
• Be clear on their ideal client profile and how to be more successful using the profile
• Understand the specifics of what you’re really selling
• Have completed and debriefed prospecting assessment to determine prospecting understanding
• Have completed and discussed a prospecting plan

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Sales Pro! Preparation and Planning

Sales, Sales Staff

Shawn Doyle2020-11-14T12:40:36-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Know what distinguishes a product
• Know what distinguishes a company
• Have new methodologies for assessing competition
• Understand how to identify a person’s individual style and use that style to improve communication

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Sales Pro! Handling Objections

Sales, Sales Staff

Shawn Doyle2020-11-14T12:40:36-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Know what reasonable objections really are and how to handle them
• Have tools and effective techniques for overcoming objections
• Understand a buyer’s relationship preferences
• Be well-versed in common objections and how to overcome them
• Have a new format for proposals that ensures a much higher level of success in selling
• Have creative and innovative techniques for handling objections that are not used by most sales people, only sales pros

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Sales Pro! Selling After the Sale

Sales, Sales Staff

Shawn Doyle2020-11-14T12:40:36-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Understand behavioral styles and how to adapt their approach to each client’s style
• Have enhanced and new communication skills
• Understand how to handle objections from clients
• Have tools and tips for building relationships
• Have improved listening skills

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The Terrific Trade Show

Sales, Sales Staff

Shawn Doyle2020-11-14T12:40:36-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Understand trade show selling and exhibiting works
• Be able to properly prepare for a trade show
• Understand how to sell and market at a trade show booth
• Understand the aspects and elements of follow-up after the trade show
• Know what to do and never do at a trade show

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JumpStart Your Presentation Skills

Human Resources Staff, Managers or Supervisors, Marketing Staff, Presentation Skills, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:36-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Have new techniques for becoming a more dynamic and engaging speaker and presenter
• Know how to prepare for exceptional delivery of the message
• Be more capable to master various platform skills and understand how they contribute to an exceptional presentation
• Understand how to “package” and position a presentation

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JumpStart Your Networking

Administrative Staff, Business Skills, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:37-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Know how to network effectively for professional and personal benefit
• Understand how to set networking goals
• Have tools and techniques for effectively networking at events
• Know how to build a network in person and through social media channels such as LinkedIn
• Understand the fundamental aspects of networking internally and externally

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