Communications | Shawn Doyle Training | Best Training Programs

Understanding Behavioral Styles

Understanding Behavioral Styles

Administrative Staff, Communications, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:35-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

Understand the four behavioral styles and each style’s strengths and weaknesses
Identify their own behavioral style and preferences when communicating
Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
Learn how to adapt communication to each team member’s individual style

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Listening Power

Listening Power!

Administrative Staff, Communications, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:39-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

Know how to think about how they listen
Gain strengths and identify areas of improvement as it relates to listening
Have completed a listening assessment and are more aware of their listening skills
Have an action plan for developing future listening skills

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