The Sun Still Rises: Surviving and Thriving After Grief and Loss

Administrative Staff, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Motivational, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:35-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• To understand societal myths and misinformation about grief and loss
• To learn and understand how to become hopeful again after the adversity of loss
• To learn tools and techniques for coping, grieving and healing
• To learn and understand how to make difficult decisions every day
• To discuss possible reactions to grief that can result in understanding
• To understand the rules of grieving and the fact that there are no hard and fast rules
• To understand how to take care of yourself as you go through the adversity of grief
• To understand and evaluate where you are in your life and where you want to go

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Understanding Behavioral Styles

Administrative Staff, Communications, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:35-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Understand the four behavioral styles and each style’s strengths and weaknesses
• Identify their own behavioral style and preferences when communicating
• Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
• Learn how to adapt communication to each team member’s individual style

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JumpStart Your Presentation Skills

Human Resources Staff, Managers or Supervisors, Marketing Staff, Presentation Skills, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:36-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Have new techniques for becoming a more dynamic and engaging speaker and presenter
• Know how to prepare for exceptional delivery of the message
• Be more capable to master various platform skills and understand how they contribute to an exceptional presentation
• Understand how to “package” and position a presentation

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The Fantastic Facilitator

Human Resources Staff, Managers or Supervisors, Marketing Staff, Presentation Skills, Training and Development

Shawn Doyle2020-11-14T12:40:36-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Understand the four behavioral styles and each style’s strengths and weaknesses
• Identify their own behavioral style and preferences when communicating
• Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
• Learn how to adapt communication to each team member’s individual style

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JumpStart Your Networking

Administrative Staff, Business Skills, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:37-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Know how to network effectively for professional and personal benefit
• Understand how to set networking goals
• Have tools and techniques for effectively networking at events
• Know how to build a network in person and through social media channels such as LinkedIn
• Understand the fundamental aspects of networking internally and externally

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Transactional Analysis: The Secret to Better Communication

Administrative Staff, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Motivational, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:37-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Understand the core principles of Transactional Analysis and how it can help their communication style
• Understand the idea of “ego states” and how to apply them to communication scenarios
• Know how to identify someone’s ego state during communication and adapt their communication style for better outcomes
• Know the keys to making any interaction more effective
• Know how to better connect with people to improve communication

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Creating a Culture of Innovation

Administrative Staff, Creativity, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:37-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Understand the definition of corporate and organizational culture
• Know how to create a culture of innovation
• Have the tools and techniques for building an innovation culture
• Learn how to lead innovation
• Understand the role that incentivizing and rewarding plays in an innovative culture
• Understand the role of learning and development as it relates to creating a culture of innovation
• Know how to convey and use mission and vision statements to effectively lead innovation

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Hire Smart: Interviewing and Hiring to Get the Best

Human Resources Staff, Leadership, Managers or Supervisors

Shawn Doyle2020-11-14T12:40:37-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Know how to think more strategically about hiring and interviewing
• Understand the best tactics for interviewing
• Know the best practices for the interview process
• Know how to use effective interview questions
• Know how to review resumes effectively

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Total Team! Tactics for Working Better

Administrative Staff, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Team Building, Training and Development

Shawn Doyle2020-11-14T12:40:38-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Understand the qualities of great teams
• Understand the basics of team dynamics
• Know the behavioral style of each team member
• Be able to adapt their behavioral style to other team members to improve team productivity and morale
• Be able to adapt and thrive as a team during organizational change
• Know how behavioral standards are measured in terms of the performance of the team as a unit
• Know how to reach team agreements on future team interactions

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Understanding Behavioral Styles for Effective Leadership

Administrative Staff, Customer Service Representatives, Human Resources Staff, Leadership, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2020-11-14T12:40:38-05:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Understand the four behavioral styles and each style’s strengths and weaknesses
• Identify their own behavioral style and preferences when communicating
• Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
• Learn how to adapt communication to each team member’s individual style

Learn More