The Goal Tender: Goal Setting for Results

Administrative Staff, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Motivational, Sales Staff, Training and Development

Shawn Doyle2024-05-07T23:07:10-04:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Understand the benefits of effective goal setting
• Understand why written goals are more effective versus verbal
• Have a new mindset about goals and self-limitation
• Be able to make goals measurable
• Learn how to surround themselves with people and processes that support goals and objectives

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JumpStart Your Productivity

Administrative Staff, Business Skills, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2024-05-07T23:10:02-04:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Know the two key elements that drive performance in organizations
• Know the real, proven benefits of being more productive
• Be able to set goals and correlate goals directly to being more productive
• Be able to use time management systems at work to be more productive
• Be able to organize and plan activities and tasks to be a more productive employee
• Understand their specific productivity style and how it relates to when they do their work each day
• Have a set of techniques for creating a better to-do list for productivity

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Emotional Intelligence in a Modern World

Administrative Staff, Customer Service Representatives, Human Resources, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2024-05-07T23:11:39-04:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• The core concepts of emotional intelligence and what they mean
• Define emotional intelligence and understand how it applies to success in the workplace
• Four elements of emotional intelligence
• New tools and techniques in order to build more emotional intelligence
• Capability to improve communication with other people in the workplace by being more emotionally intelligent

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Two Months to Motivation

Administrative Staff, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Motivational, Sales Staff, Training and Development

Shawn Doyle2024-05-07T23:15:30-04:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Be able to define motivation professionally and personally
• Have the tools and techniques to get and stay motivated at the highest level
• Know their own definition of satisfaction and happiness at work and at home
• Have their own motivation map so they can measure and maximize their level of motivation

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JumpStart Your Motivation

Administrative Staff, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Motivational, Sales Staff, Training and Development

Shawn Doyle2024-05-07T23:16:43-04:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• What gets people motivated
• The importance of purpose and passion
• The organizational and team benefits to passion
• How to incorporate continuous learning and its contribution to motivation
• The impact of mentors on motivation
• How to get and stay motivated

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Diversity and Inclusion: What Matters

Administrative Staff, Customer Service Representatives, Human Resources, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2024-05-07T23:18:28-04:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Understand and know how to define diversity
• Know the laws that relate to diversity
• Understand stereotypes and their negative impact
• Know the impact of words and language
• Know the benefits of diversity in the workplace
• Know how to hire for diversity and inclusion
• Know the Diversity R.E.S.P.E.C.T. formula

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Stress for Less

Administrative Staff, Customer Service Representatives, Human Resources, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2024-05-07T23:23:08-04:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Have an increased awareness of what stresses them individually
• Understand how life events impact their levels of stress
• Know what happens to the body and nervous system when people are stressed
• Be able to apply solutions in order to reduce stress and manage it better
• Have physical, mental and social tools for stress management

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Listening Power!

Administrative Staff, Communications, Customer Service Representatives, Human Resources Staff, Managers or Supervisors, Marketing Staff, Sales Staff, Training and Development

Shawn Doyle2024-05-07T23:24:31-04:00

Expected Outcomes

Participants will achieve the following outcomes from this training:

• Know how to think about how they listen
• Gain strengths and identify areas of improvement as it relates to listening
• Have completed a listening assessment and are more aware of their listening skills
• Have an action plan for developing future listening skills

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