Participants will achieve the following outcomes from this training:

• Understand the four behavioral styles and each style’s strengths and weaknesses
• Identify their own behavioral style and preferences when communicating
• Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
• Learn how to adapt communication to each team member’s individual style

Participants will achieve the following outcomes from this training:

• Know how to think about how they listen
• Gain strengths and identify areas of improvement as it relates to listening
• Have completed a listening assessment and are more aware of their listening skills
• Have an action plan for developing future listening skills