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THE SECRETS AND TECHNIQUES OF KEEPING THE BUSINESS AFTER YOU GET THE SALE

JumpStart Your Presentation Skills

Sales Pro! Selling After the Sale

Available Formats: Webinar, Full Day

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Expected Outcomes

Participants will achieve the following outcomes from this training:

  • Understand behavioral styles and how to adapt their approach to each client’s style
  • Have enhanced and new communication skills
  • Understand how to handle objections from clients
  • Have tools and tips for building relationships
  • Have improved listening skills

Program Overview

THE TREND

Working with leaders around the world, we see organizations typically have three scenarios:

  1. Sales people who have not had a lot of training on post-sale service
  2. Sales people who have had training, but need a refresher
  3. Team members who aren’t technically in sales, but need to learn how to sell after the sale

The solution is to provide sales professionals with the training, tools and techniques to help them become highly skilled in after-sale service.

Program Flow

The first step in any successful business is making the initial sale. However, after the initial sale is made, an important aspect of business is to build and maintain new relationships for future sales and to reduce buyer’s remorse.

Training Topics

  • “I like your style”
  • Being a resource
  • Handling objections
  • Building the relationship
  • Going the extra mile
  • Action plans
Learn About Scheduling This Training

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TESTIMONIALS

“Easy-to-understand professional training with great practices. Very engaging. Great training topics and materials. Most important, fun!”

“Shawn’s style of communicating with his audience is motivating and inspiring. His knowledge and the way he connects with everyone is captivating and enjoyable. Looking forward to reading his books and different work he is involved in.”

“This experience has been eye opening to say the least. It has made me critically think about myself and those around me. Regardless of your role or experience, there is always something more to learn and improve on. No one is too good for this.”

“Not only is it a great refresher for past skills, but also an incredible program for relating to other managers and our fellow employees and team members.”

“I would recommend the training to a friend because Shawn’s approach isn’t just to tell you what you should do, how you should act, or how to feel. He challenges your own thought process, and while he assists you through it, his program allows you to think internally and come up with solutions – whether in work or in your personal life. I would definitely recommend his training to a friend.”

“He makes his classes very interesting, and I love the fact that he connects it to real-life experiences that are very relatable.”

“This was an amazing program. It was never dull or boring. I was impressed with all my coworkers. It made me proud. The subject matter was super interesting and very practical to implement immediately. We are all better for it! Thank you!”

“I found this leadership class to be truly exceptional! For so many years, I thought I understood the definition of leadership, and I have learned so much. I have taken this call so seriously and have already started executing many of the tools/strategies from all the classes. I loved how interactive this class was. I loved meeting staff I’ve never been introduced to and thought it could help interdepartmental. Super appreciative to have been a part of this leadership class!”

“Shawn was incredibly engaging, caring, and knowledgeable. His commitment to making people better people is obvious in everything he does, and he has inspired myself and my staff to apply his teachings. Truly life changing.”

“The Shawn Doyle experience is amazing and can be applied not only to work life, but also to everyday life. It was really eye opening. Absolutely amazing! Thank you to everyone involved!”

“Shawn is a very personable, relatable, and honest speaker. He uses real-life experiences to capture the room. His passion for training and knowledge in his craft makes him a valuable tool to increase – or should I say ‘jumpstart’ – your leadership.”

“It’s a very resourceful eye opener for anyone work related and for a personal matter. He covered areas in leadership that I didn’t realize I needed to work on.”

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