It’s that dreaded time of the week when everyone shuffles into the room, half-asleep, and bracing for another long, tedious rundown of updates. The clock seems to tick slower, and the same old issues get rehashed without any real solutions.
But what if those meetings could be different? What if, instead of dreading them, your team looked forward to kicking off the week with enthusiasm and a clear sense of purpose? Imagine a meeting where everyone is engaged, the energy is high, and there’s a tangible buzz in the room as new ideas flow freely.
Let’s explore a few concrete strategies to transform your Monday morning meetings from a dreaded obligation into a genuinely meaningful and productive start to the week. These tips will help you create an environment where everyone leaves feeling motivated, engaged, and equipped with clear action steps to tackle the week ahead.

Understand What Drives Your Team

Take the time to learn about your team’s interests, concerns, and expectations. When you listen and build the meeting’s content around what resonates with them, it will capture their attention and make them feel valued. This personalized approach increases their investment in the meeting’s outcomes, leading to more active participation and commitment.

Avoid Neglecting Personal Connections: Start with a Personal Touch

Kick off your meetings with a brief check-in or a personal connection moment. This simple gesture can set a positive tone for the rest of the meeting. Taking time to acknowledge each team member individually fosters a sense of camaraderie and shows that you see them as more than just employees, but as individuals with unique contributions.

Align Your Goals with Your Team’s Interests

Before each meeting, define clear, audience-centric objectives. What specific problems are you currently trying to solve? How can the meeting introduce initiatives that directly benefit the team? By aligning the goals with your team’s interests, you create a sense of purpose and relevance. This alignment encourages team members to engage more deeply, because they’ll know that their efforts contribute to actual outcomes.

Create a Safe Space for Open Communication

Create an environment where team members feel comfortable sharing their ideas, concerns, and feedback. This openness generates more ideas and makes team members feel that their opinions matter. A culture of open communication boosts morale, builds trust, and leads to a more connected and motivated team.

Be Transparent and Honest

Transparency is a cornerstone of trust within any team. Share both the good news and the challenges your organization is facing. Being open about difficulties shows that you value your team’s input and are willing to navigate challenges together. This honesty builds a stronger, more cohesive team and creates a culture of mutual respect and support.

Avoid Information Overload: Keep It Clear and Concise

Avoid overwhelming your team with too much information at once. Focus on key points and deliver them clearly. For detailed information, provide follow-up materials that team members can review at their own pace. This approach ensures that your team retains the most critical information without feeling bombarded, enhancing overall meeting effectiveness.

Follow-Up and Offer Support

Effective follow-up is key to maintaining momentum after the meeting. Provide necessary resources and support to help team members achieve their tasks. Whether it’s additional training, access to tools, or regular check-ins, showing that you’re invested in their success reinforces their efforts and keeps them engaged.

Avoid Ignoring Feedback: Show That Every Voice Matters

Feedback is a powerful tool for continuous improvement. Always acknowledge and act on the feedback received from your team. If team members feel that their suggestions are being ignored, they may become disengaged and less likely to participate in future meetings. Demonstrating that their input leads to real changes reinforces their importance to the team and encourages ongoing participation.

Make Your Monday Meetings Matter

Use these strategies to transform your Monday morning meetings into productive and meaningful sessions that set a positive tone for the week. Not only will your team feel more engaged and valued, but these changes can also lead to increased productivity and a more cohesive work environment. Start your week off right—make Monday morning meetings something your team looks forward to!

Need help implementing these strategies or want a deeper understanding of how to connect with your team? Schedule a free 30-minute consultation with Shawn Doyle! He has over 30 years of real-world leadership experience and a track record of working with more than 1,000 organizations. Shawn offers practical, down-to-earth advice that can help you become the kind of leader people love to work for.

BOOK YOUR FREE CONSULTATION → https://shawndoyletraining.com/coaching/executivecoaching/ 

The post 9 Ways You Can Make Your Monday Morning Meetings More Meaningful appeared first on Shawn Doyle Training.

Are your best people walking out the door? Does your team seem disengaged and unmotivated? You might think the solution is more training or a new strategy, but the real key might be something you already have: the potential to develop emotional intelligence.

Emotional intelligence isn’t merely a buzzword. It’s a powerful skill with the ability to transform your workplace. By learning to recognize and handle emotions — both yours and your team’s — you can see real, positive changes. People stay longer, work harder, and genuinely enjoy being part of the team.

In this post, we’ll explore why emotional intelligence is so important for leaders. You’ll discover how it can simplify your day-to-day responsibilities and help you build a team that’s enthusiastic and ready to tackle any challenge.

If you want to be a better leader and create a workplace where people are happy to show up, keep reading. Mastering emotional intelligence may be the key to becoming the kind of leader for whom people love to work.

What Is Emotional Intelligence?

Emotional intelligence is about understanding and managing emotions, both your own and those of the people around you. This ability may dramatically improve how you lead, make decisions, and interact with your team.

When we talk about emotional intelligence, we’re not just referring to being nice or sympathetic. It’s a complex set of skills that lets you navigate the often tricky world of human emotions in the workplace. It helps you spot potential conflicts before they escalate, motivate your team more effectively, and create an environment where people feel valued and understood.

Think of emotional intelligence as having a specialized tool kit for handling feelings. Just like you wouldn’t try to fix a car without the right tools, trying to lead without emotional intelligence may leave you struggling to solve people-related problems.

This kit has five main tools:

1. Self-awareness: Recognizing and understanding your own emotions, strengths, weaknesses, values, and motivations.
2. Self-regulation: Managing your emotions and impulses, adapting to changing circumstances, and maintaining composure in challenging situations.
3. Motivation: Harnessing emotional energy to achieve goals, persist in the face of setbacks, and maintain a positive outlook.
4. Empathy: Perceiving and understanding the emotions, perspectives, and experiences of others.
5. Social skills: Effectively managing relationships, communicating clearly, influencing others, and fostering collaboration and teamwork.

Why Emotional Intelligence Matters in Leadership

Now, let’s talk about why this stuff is a big deal for leaders.

Better Team Relationships

A leader who understands emotions connects with their team on a deeper level. It’s like the difference between a boss who knows you’re having a rough day and one who doesn’t even notice or care. The first one is going to get more loyalty and hard work from you.

Improved Conflict Resolution

Arguments happen at work. A leader with good emotional intelligence can spot these conflicts early and help solve them before they blow up. They know how to listen to both sides of the disagreement and find a solution that works for everyone.

More Effective Motivation and Inspiration

A leader who understands emotions on a deep level knows what makes their team tick. They know how to fire people up as well as get them excited about their work. It’s not just about giving orders; it’s about making people want to do their best.

Enhanced Decision-Making

Emotions play a big part in making decisions. A leader with high emotional intelligence factors in how people will feel about a decision, not just the numbers on a spreadsheet. This often leads to choices that work better in the real world.

Take Small Steps Toward Better Leadership

Leaders who develop their emotional intelligence build stronger teams, solve problems more effectively, and make better decisions. They turn jobs into positive experiences, regardless of the setting.

Improving emotional intelligence takes effort, but it’s worth it. It starts with small steps: really listening to your team, considering how your actions affect others, and managing your own emotions in tough situations.

Whether you’re running a Fortune 500 company or a neighborhood business, understanding and managing emotions will make you a better leader and create a better workplace for everyone.

If you want to improve your leadership skills, Shawn Doyle can help. He’s got over 30 years of real-world leadership experience and has worked with more than 1,000 organizations. Shawn offers down-to-earth advice that can help you get better at understanding emotions and become the kind of leader people love to work for.

Are you ready to create a better workplace through emotionally intelligent leadership? Click the link below to book your free consultation and receive personalized advice tailored to your specific leadership challenges.

FREE CONSULTATION

The post A Leader’s Guide to Emotional Intelligence in the Workplace appeared first on Shawn Doyle Training.

With public speaking, there’s no magic shortcut—it’s all about putting in the reps. Like any skill worth mastering, the key is consistent practice. But let’s face it, not everyone hits the stage as often as a pro like Shawn Doyle. Fortunately, there are ways you can sharpen your skills solo. That way, when you do get your moments in the spotlight, you’ll be comfortable and ready to go.

Maybe you’re aiming to be the next TED talk sensation, or just want to wow your team at the next meeting. Whatever your goal, finding ways to practice public speaking is key. We learn best by doing.

At Shawn Doyle’s interactive training sessions, participants are up on their feet within the first five minutes, engaging in exercises designed to boost their confidence and skills. So, how about we bring some of that magic to your living room? Here are three interactive activities you can do on your own to get more comfortable on stage.

Rave About Something You Love

Start with something easy. 

Set a timer for one minute and record yourself giving an impromptu speech on any topic that you’re passionate about. The only rule? No preparation allowed. 

Think of something that people normally tell you to shut up about, and pretend like your friends are there rolling their eyes as you go on and on about whatever it is you obsess over. This activity is designed to help you get comfortable speaking off-the-cuff and minimize the anxiety that comes from being afraid you won’t have anything to say. 

The more you practice, the better you’ll become at thinking quickly and delivering spontaneous speeches. So, grab your phone, hit record, and start talking. You might surprise yourself with how much you have to say when you have the space to speak openly without judgment.

Get Hyped About the “Unhypeable”

Enthusiasm can make or break your speech. If you want your audience to be excited about your topic, you need to show enthusiasm yourself. 

Now let’s try something a little more difficult: Choose an item or idea that you’ve never given much thought to—say, a kitchen utensil, or why fish are never thirsty—and practice talking about it with genuine enthusiasm. 

Use your voice, emphasis, and body language to make the topic seem like the most exciting thing in the universe. This activity helps you develop the skill of injecting enthusiasm into any presentation, making your delivery more engaging and dynamic.

Try Creating A Story Around A Photo

Storytelling used to be a respected profession, and for good reason. It’s a powerful way to connect with an audience. If you aren’t naturally good at it, don’t worry—it takes practice. 

For this exercise, look at the image above and then spend a few minutes crafting a story around it. Practice delivering your story with clear pronunciation and engaging body language. This exercise helps you think on your feet, develop storytelling abilities, and boost confidence in impromptu speaking situations.

To make it even more effective, present your story to your family and friends. Not only will it be fun, but it will also get you more used to speaking in front of crowds. 

This activity may seem silly, but Shawn Doyle says he’s personally seen this help his clients get more comfortable with spontaneous speaking and storytelling. So, consider all aspects of the image, create a narrative, and try to get a reaction from your audience if you’re brave enough.

Getting Comfortable Takes Practice

As you practice these exercises, remember that growth happens outside your comfort zone. Don’t be afraid to push yourself, make mistakes, and even feel a little silly at times. That’s all part of the process.

Consider recording your practice sessions. Watching yourself can seem cringe-worthy at first, but that’s actually a good sign! It shows that you have room to improve. While doing these exercises, you’ll catch habits you never knew you had and start seeing yourself progress.

And why stop here? Get creative and invent your own exercises. The more you challenge yourself, the more prepared you’ll be for any real-world speaking scenario.

Lastly, don’t forget to celebrate your wins, no matter how small. Nailed that one-minute impromptu speech? Give yourself a pat on the back. Made it through your fish enthusiasm without cracking up? That’s progress!

Remember, every great speaker started somewhere. With these tools in your arsenal and a commitment to regular practice, you’re well on your way to becoming a confident, engaging public speaker. 

If you’re looking to accelerate your journey and skip the awkward stage, reach out to Shawn Doyle. His expert guidance and interactive training sessions can fast-track your public speaking success, helping you become the powerful communicator you’re meant to be.

The post 3 Activities Executives Can Practice To Get More Comfortable With Public Speaking appeared first on Shawn Doyle Training.

Let’s face it: If you can’t hook your audience from the get-go, you might as well be shouting into the void. Whether you’re presenting to your team, pitching to potential clients, or giving a keynote speech, you need to be able to grab people’s attention and keep it locked in. Because if you lose them in those first crucial moments, good luck getting them back.

Let’s take a deep dive into three attention-grabbing strategies, and discover how you can use them to make your own speeches more compelling than ever.

Provide Historical Context and References

When Martin Luther King Jr. referenced the Emancipation Proclamation at the beginning of his “I Have a Dream” speech, it was a powerful way to grab his audience’s attention and highlight how the promise of equality remained unfulfilled. He created a sense of urgency, implying that the nation had failed to live up to its own ideals and that change was long overdue.

You can use a similar tactic when addressing the board, stakeholders, or your team. If you’re pitching a bold investment in new tech, for example, reference a time when the company’s founders made a visionary choice that transformed the business. Suddenly, your proposal isn’t just another agenda item—it’s a chance to shape the future, like those leaders did.

The key, as King knew, is to choose a historical reference that resonates with your audience. By connecting your words to a shared past, you give them deeper meaning and make your audience feel like they’re part of a continuing story. Pick the right piece of history to highlight, and you’ll have their full attention from the very first minute, ready to hear how they can play a role in the next chapter.

Share A Relevant Anecdote

Cyrus Massoumi, the CEO and co-founder of healthcare marketplace ZocDoc, demonstrates the effectiveness of using personal anecdotes in his speech about the company’s mission. In his opening, Cyrus talks about his painful experience with a ruptured eardrum after a flight and his frustrating journey of trying to find an ENT doctor through his insurance company’s website. By sharing this relatable story, Massoumi engages his audience and highlights the problems with the current healthcare system, which ZocDoc aims to solve.

Using personal anecdotes in your speeches can be a powerful tool to connect with your audience and illustrate your message. Here’s how you can incorporate this technique:

1. Choose a relevant anecdote. Select a personal story that is relevant to your speech’s main topic or message. It should illustrate a problem, challenge, or experience that your audience can relate to.
2. Keep it concise. While your anecdote should be engaging, it’s essential to keep it brief. Focus on the key details that contribute to your message and avoid unnecessary tangents.
3. Highlight the problem. Use your anecdote to shine a light on the problem or challenge you aim to address in your speech. This helps create a sense of urgency and establishes the need for a solution.
4. Transition smoothly. After sharing your anecdote, move to your main points or arguments. Show how your personal experience relates to the broader context of your speech.
5. Connect with your audience. Personal anecdotes help you connect with your audience on an emotional level. By sharing a relatable story, you demonstrate empathy and establish common ground, making your audience more receptive to your message.

Incorporating personal anecdotes into your speeches can be a powerful way to engage your audience, illustrate your points, and create a lasting impact.

Create a Sense of Urgency and Opportunity

During the launch event for the first iPhone on January 9, 2007, Steve Jobs delivered a keynote address that created a sense of urgency and opportunity from the very beginning. He opened with:

“Every once in a while, a revolutionary product comes along that changes everything.”

With this single sentence, Jobs immediately captured his audience’s attention and set the stage for the iPhone’s unveiling. By framing the iPhone as a “revolutionary product,” he created a sense of opportunity, suggesting that this was a pivotal moment in the history of technology that listeners couldn’t afford to miss.

Later in his speech, Jobs compared the iPhone’s significance to that of the Macintosh in 1984 and the iPod in 2001. He was doing this to position the iPhone as the next great leap forward, creating anticipation and excitement for the device’s potential impact.

When you’re presenting to the board, stakeholders, or your team, creating a similar sense of urgency and opportunity can be a powerful way to grab and hold your audience’s focus. Whether you’re proposing a new initiative, unveiling a product, or sharing a vision, conveying the significance of the moment and the potential for positive change can make your message more compelling and memorable.

Become a Public Speaking Legend With the Presentation Power Webinar

King, Massoumi, and Jobs used different methods to hook their audiences, but their approaches share a common thread: They made their listeners feel like they were part of something meaningful and important. 

King anchored his speech in the historical context of the Emancipation Proclamation, Massoumi shared a personal anecdote about the problem his company solves, and Jobs created a sense of urgency and opportunity around the launch of the iPhone. Each connected their message to the larger human experience and showed their audience how they could play a role in shaping the future.

If you learned something from the tips in this article, then you won’t want to miss our exclusive webinar with Shawn Doyle, a highly experienced public speaking expert. In just 15 minutes, you’ll get his top tips for mastering memorable, high-impact speaking—the same elite training he provides to his Fortune 500 clients.

By joining this webinar, you’ll discover how to grab attention, structure presentations for persuasion, exude confidence, tell inspiring stories, and handle Q&As like a pro. You’ll also hear from satisfied clients who have transformed their presentation skills and executive presence.

Don’t miss this opportunity to invest in yourself and your career. Reserve your spot today FOR FREE!

JOIN THE WEBINAR now and take the first step towards becoming a master communicator.

The post 3 Ways To Hook Your Audience, With Examples appeared first on Shawn Doyle Training.

When used effectively, body language can help you connect with your audience, emphasize key points, convey emotions and your enthusiasm for your topic. On the other hand, poor body language can undermine your credibility, distract from your message, and leave your audience feeling disconnected or uninterested.

In this article, we’ll explore the power of body language in public speaking, and the tools and techniques you need to become a more confident, engaging, and effective communicator.

The 5 Techniques For Masterful Public Speaking

The five most important factors that successful public speakers focus on are eye contact, posture, hand gestures, facial expressions, and movement.

Eye Contact

Maintaining eye contact with your audience is one of the most important body language techniques for public speakers. Eye contact establishes a sense of connection and engagement, making your audience feel like you’re speaking directly to them. To effectively use eye contact, try to hold eye contact with individual audience members for 3-5 seconds before moving on to someone else. This can help create a sense of intimacy and make your audience feel more invested in your message. However, make sure you vary your eye contact and scan the entire room, so you don’t appear to be staring at or ignoring certain audience members.

Posture

Your posture can convey a lot about your confidence, authority, and engagement with your audience. To project confidence, stand tall with your feet shoulder-width apart, your shoulders back, and your head held high. Keep your arms relaxed at your sides or use them to make gestures, but avoid crossing them in front of your body, as this can make you appear closed off or defensive. If you’re sitting, sit up straight and lean slightly forward to show engagement and interest.

Gestures

Using hand gestures emphasizes key points, adds visual interest, and makes your presentation more dynamic. It’s important to use gestures purposefully and avoid overdoing them, otherwise you can be distracting or appear insincere. Some effective gestures include open palm gestures to convey honesty and transparency, counting gestures to enumerate points, and descriptive gestures to help illustrate concepts or ideas. Keep your gestures within the “gesture box” (the area from your waist to your shoulders) to avoid appearing too expansive or distracting.

Facial Expressions

Your facial expression can convey a wide range of emotions and help reinforce your message. Smiling creates a positive and welcoming atmosphere, while using serious or concerned expressions can convey the gravity or importance of your message. It’s important to keep your facial expressions authentic and congruent with your words and tone of voice. Avoid negative facial expressions, such as frowning or scowling, as these can make you appear angry, disapproving, or unapproachable.

Movement

Using purposeful movement can help engage your audience and make your presentation more dynamic. Moving around the stage or walking towards your audience creates a sense of energy and enthusiasm, while standing still can convey calm and authority. It’s important to use movement purposefully and avoid pacing, fidgeting, or other distracting movements. When moving, be sure to maintain an open posture and keep your movements smooth and controlled.

By mastering these key body language techniques, you can become a more confident, engaging, and effective public speaker. Remember, practice makes perfect, so be sure to rehearse your presentation and pay attention to your body language to identify areas for improvement.

Common Body Language Mistakes to Avoid

While mastering positive body language techniques is crucial for effective public speaking, it’s equally important to be aware of common body language mistakes that can undermine your message and credibility. Here are some of the most frequent pitfalls to avoid:

• Fidgeting: Playing with your hair or adjusting your clothing can be distracting and make you appear nervous.
• Crossing your arms: This can make you appear defensive or closed off.
• Poor eye contact: Avoiding eye contact can make you seem disengaged or insincere.
• Stiff posture: Standing too rigidly can make you appear tense or unapproachable.
• Monotone voice: Speaking in a monotone can make your presentation feel flat and uninteresting.
• Inappropriate facial expressions: Inconsistent facial expressions can create confusion and undermine your credibility.

By consciously avoiding these mistakes, you can ensure your nonverbal cues enhance your effectiveness as a speaker.

Master Public Speaking With The Presentation Power Webinar

By understanding nonverbal communication, using positive techniques, and avoiding common mistakes, you can connect with your audience and deliver your message with more impact than ever before.

If you found the tips in this article useful, then you’ll love our exclusive 15-minute webinar with Shawn Doyle, an experienced public speaking expert. In just 15 minutes, you’ll learn his top tips for mastering memorable, high-impact speaking—the same elite training he provides to Fortune 500 clients.

By joining this webinar, you’ll discover how to grab attention, structure presentations for persuasion, exude confidence, tell inspiring stories, and handle Q&As like a pro. You’ll also hear from satisfied clients who have transformed their presentation skills and executive presence.

Don’t miss this opportunity to invest in yourself and your career. Reserve your spot today FOR FREE and unlock your full potential as a public speaker. With the skills and confidence you’ll gain, you’ll be well-equipped to communicate with impact and achieve your goals.

JOIN THE WEBINAR now and take the first step towards becoming a master communicator!

The post 5 Ways To Master Body Language Techniques for Public Speaking appeared first on Shawn Doyle Training.

Plus, you’ll feel more comfortable telling a story rather than just reciting facts. Since you’ll be more at ease, you’ll look and feel more confident, and that will have an even stronger pull on your audience. A confident and interesting storyteller is always a joy to watch.

Whatever your topic, whatever the structure of your talk, and whatever the audience, it’s always more compelling to deliver your words in the form of a story.

How can you do this? How can you make a business presentation or a company update into a story? Here are a few tips that can help.

Learning Story Structure

To tell a good story, it’s important to recognize classic story structure. Yes, all stories are unique and each tale should have its own aspects and features, but it should also follow a classic narrative arc. What does that mean? At its most basic, it means that a story should have a clear beginning, middle, and end.

That sounds simplistic, but it’s important to always remember. Your story should start with an opening that gets people interested. This could be a statistic, fact, question, or problem. Once you’ve established this opening (the beginning), it’s time to set the scene (the middle). The middle should have some tension, a challenge, or something else to overcome. 

To create this drama, think about what you’re presenting and what challenges you may have. For instance, if you’re explaining why your organization should make changes to become more efficient, talk about the issues you’re currently having with inefficiency. Make them relatable. You might want to talk about how your current processes cause you to miss deadlines or have to scramble to ship products on time. 

By making the challenges relatable, your audience will become personally invested in the story you’re telling. They’ll immediately be more interested in what you’re saying and they’ll want to know how these challenges can be overcome. 

This is when you bring everything to a satisfying conclusion. Talk about how you can conquer the challenges you’re faced with and leave the audience with a clear takeaway or call to action. 

For instance, in the above example where the challenge is becoming more efficient, the conclusion could be about how implementing certain steps can increase efficiency and stop shipments from being late. 

You can then ask the listeners to think about what their jobs would be like in this scenario and that will leave them thinking about their own situation and how your solution could solve their problems. If this happens, it will mean that you’ve kept them interested, accomplished your goal, and got your point across.

Practice your Story

Just having the proper layout of a story doesn’t automatically make your presentation a great one. However, when you start with a story, it becomes easier to speak with confidence. Once you’ve written the story down, practice delivering your talk. 

How does it flow? A good story should easily flow from beginning to middle to end. It shouldn’t be jarring, it shouldn’t jump around, and it shouldn’t be confusing or difficult to follow.

This is another benefit to structuring your talk like a story. When you make a point of having a strong beginning, middle, and end, you’ll avoid losing your audience or confusing them with an inconsistent timeline. 

Practice telling your story out loud to make sure it flows well. Consider recording yourself or having a trusted friend or colleague listen to you speak. Make sure they can follow your story and they’re interested in what you have to say.

When you talk, speak in a way that makes you feel comfortable. Your word choice, how you transition from point to point, and how you structure your sentences will be unique to you. Write your story in your own voice and you’ll feel more comfortable and confident when you deliver it. Your audience will sense this. 

Once you get the hang of structuring every presentation as a story, it becomes second nature. Soon you’ll be delivering every talk in the form of an engaging and interesting story and your audience will be hanging off your every word each time. 

This is the sort of confident public speaking that Presentation Power makes possible. In this exclusive webinar, you will learn tactics, tips, and strategies to turn any talk into a memorable, high-impact presentation. Register for free today at: https://shawndoyletraining.com/presentation-power/.

The post The Power of Storytelling: Crafting Compelling Narratives for Your Presentations appeared first on Shawn Doyle Training.

However, the ability to confidently talk to a group of people may mean big things for your career and your life. Whether you’re delivering a pitch to potential investors, leading a team meeting, or presenting research findings, how you communicate can make or break your message.

People want to hear confidence and feel positivity when listening to someone speak. Your words, tone, and body language are a huge part of not only keeping your audience interested, but also establishing your credibility.

In short, if you want to inspire trust and confidence in your thoughts and ideas, mastering public speaking is crucial.

The good news is that anyone can become a better public speaker. It’s a skill and not reserved for only a select few. You can do it! Here are five tips that will help you sharpen your speaking and presentation skills.

Know Your Audience

How you present or speak depends on whom you’re talking to and the situation. You’ll speak differently when meeting with a CEO than you would if explaining something to a researcher, for example.

If you know you’re going to be delivering a presentation, take the time to understand your audience’s preferences, interests, and knowledge level. Then tailor your content and delivery accordingly to better resonate with them.

Not only does this make your talk more interesting to the audience, but it will help calm your nerves as well. Being prepared helps you feel more in control, and that will relax you.

During the presentation itself, maintain this focus on your audience. Encourage interaction and participation when possible. People would rather be part of a discussion where they feel like they’re a part of the conversation, rather than sitting in a situation where they’re being lectured to.

Have a Structure

The order in which you present your ideas matters as much—if not more—than the quality of the content. One main goal of public speaking is to keep your audience engaged and eager to hear what you have to say next.

Start with a compelling introduction to grab attention, followed by the main body where you present your key points, and conclude with a memorable summary or call to action. If possible, consider structuring your talk as a narrative or a story.

A great story has a beginning, middle, and an end. It takes people on a journey and causes them to become invested in what happens next. If you can do that during your presentation, the audience will be engaged, which will bolster your confidence. When you can tell that people are interested, public speaking becomes easier.

Rehearse Your Presentation

If you’re delivering a talk or presentation, familiarize yourself with the content and flow. You don’t have to memorize every word, but go through your presentation multiple times to make sure you’re comfortable with it.

Consider giving your talk in front of a mirror, so you can observe your body language as you speak. Recording yourself (either in audio or video) may also be helpful. The more you practice, the more confident and polished your delivery will be.

When you know your talk backward and forward, inside and out, not only will it come easier to you, but you’ll feel less nervous, too.

Be Aware of Body Language

How you deliver your presentation is incredibly important. Work to maintain eye contact with your audience. Perhaps pick a person or a spot in the room to use as a visual focus. If you start to look down or away, return your gaze to that spot. Maintaining eye contact conveys confidence and trust.

Avoid distracting mannerisms, gestures, or facial expressions. It might be a good idea to have a trusted friend or colleague watch your presentation a few times before you give your talk to a larger group. That person might be able to pick up on any distracting quirks or nervous twitches that detract from the power of your presentation.

Calm Your Nerves

It’s natural to feel nervous before speaking in public, but don’t let fear hold you back. Know that almost everyone feels nervous sometimes, but you can totally overcome this anxiety.

Practice relaxation techniques, such as deep breathing or visualization, to calm your nerves before speaking. If you’re filled with nervous energy, try to channel it into enthusiasm and passion for your topic.

Do you want to deliver memorable presentations that educate, inspire, and move audiences to action? Are you looking to master public speaking once and for all? Presentation Power is for you! This exclusive webinar will help you perfect the art of memorable, high-impact speaking. Register for free today at: https://shawndoyletraining.com/presentation-power/.

The post Five Tips to Help You Master Presentations and Public Speaking appeared first on Shawn Doyle Training.

This is especially true if you are entering the management ranks for the first time. Many people who ascend into their first management position find it harder than expected to manage staff who used to be their colleagues. In addition, you’re now having to use entirely different skills as a manager. For instance, what makes a great data analyst isn’t what makes a great director of data analytics, which isn’t what makes a great vice president of data science. This is where corporate and senior executive coaching comes in. A successful corporate and senior executive coaching program helps to ensure the success of not only those moving up the corporate ladder, but also those who have already ascended to the top rungs.

In short, organizations use coaches to bridge the gap between where you are today and where you want to be tomorrow.

New Promotions Require New Skills

As you ascend into positions of leadership with ever-increasing responsibilities, you will need new skills and abilities. Corporate and senior executive coaching is designed to help you develop these skills, including:

• Mission and vision: Most people no longer work for just a paycheck; they work for a purpose. This is especially true of your rising stars, who want their work to have meaning. To this end, having a clear organizational mission and vision is essential. However, being a leader who can translate organizational mission and vision to individual job roles provides an elevated level of motivation and clarity.
• Honesty and integrity: When facing challenges and problems, you need to display honesty and integrity. Anything less will result in disengaged employees and turnover. Corporate and senior executive coaching programs allow participants to experiment with new behaviors related to honesty and integrity, reflecting, and learning from real-life experiences to become the best leaders possible.
• Value-based decision making: Leaders whose personal values align with the values of the organization are the strongest and most capable leaders we’ve ever seen. And when these same leaders stay true to their values, we’ve witnessed amazing outcomes. In short, values are things you live every day, not words written on the wall in the employee breakroom.
• Communication: The organization’s mission, vision, and values are in vain if leaders can’t clearly articulate them to the people who will ultimately be responsible for carrying them out. Being able to clearly communicate remains incredibly important to successful leadership. In addition to being clear and concise, leaders need to manage attention. You might have a great message, but if you’re unable to capture the attention of the people who need to hear it, then your message may be lost. Corporate and senior executive coaching often will include roleplay scenarios to help leaders develop their communication skills.
• Social responsibility: How leaders deliver value to shareholders is one thing. How they deliver value to stakeholders – which includes employees, customers, and the community – is something else entirely. Effective leaders understand that their organizations operate in the real world and that their actions affect the global community.
• Accountability: Ralph Waldo Emerson once said, “Your actions speak so loud that I can’t hear what you’re saying.” What Emerson was talking about was accountability. Just thinking about things such as mission, vision, values, and social responsibility will not make them a reality. Leaders also need to be able to deliver on the promises made by each of those things.
• Empathy: People don’t care how much you know until they know how much you care. At a basic level, everyone wants to know that they’re being listened to. Using empathy – or the ability to see things from your employees’ perspectives – is a terrific way to turn anger into respect and doubt into trust.
• Creativity: Leaders who apply yesterday’s thinking to today’s problems are bound to stagnate in their career progressions. Effective leaders must be creative problem solvers who identify solutions from unexpected angles.
• Resilience: How you respond in times of adversity determines what type of leader you are. Resilient leaders are better positioned to overcome pressures, challenges, and problems without crumbling under their collective weight. Corporate and senior executive coaching often incorporates leadership-building activities, case studies, debriefs with the coach, and individual time to reflect – all to help the leader not only become more resilient, but also develop the other skills listed above. The result is firsthand learning experiences that enable leaders to positively face similar challenges in their actual jobs.

What Does Corporate and Senior Executive Coaching Look Like?

The coach is an outside professional retained by a company to work one-on-one with its rising stars. The best corporate and senior executive coaching programs are led by a certified coach – such as Shawn Doyle – who has extensive experience in not only coaching executives in one-on-one environments, but also in managing teams and leading organizations. An individual coaching program generally occurs over a six-month span and is uniquely tailored to the leader. The coach and leader work within a collaborative process designed to reach certain goals. Key company stakeholders receive periodic reports and feedback during the process.

Shawn Doyle Training offers a proprietary, proven, and purposeful corporate and senior executive coaching process is known as the Power 5 RX System. Our five-step process is the foundation of the program.

• Step 1: Diagnosis: Specific tools, tests, and targeted assessments are used to diagnose your leadership development needs. The results of these tests allow us to determine the kind of corporate and senior executive coaching that is necessary. These results allow us to formulate an individualized prescription plan based on actual, objective, quantitative, and qualitative data.
• Step 2: Treatment: Once Step 1 is complete, we facilitate the leadership development process based on the data collected. In most cases, leadership development includes twice-monthly coaching for approximately one hour via video call. The length of our engagement can be between three and 12 months.
• Step 3: Prescription: Our corporate and senior executive coaching participants are expected to complete action plan summaries after each leadership development coaching session, which increases accountability and drives results. Exclusive access is provided to our online library of resources – including assessments, articles, and checklists – to reinforce their development as a successful leader.
• Step 4: Check-Up: Checkup begins with a review of their action plans to determine their progress and to discuss new challenges that they have developed. Midpoint check-in meetings with their leaders are also scheduled at this time.
• Step 5: Maintenance Plan: After successful completion of Steps 1-4, we offer exclusive access to our unique online library of resources to encourage continued long-term success.

Our Power 5RX System is the best corporate and senior executive coaching program available and ensures maximum coaching effectiveness and results for the highest return on your investment – YOU.

Dramatic Results Achieved Through Corporate and Senior Executive Coaching

Could you and others in your company benefit from corporate and senior executive coaching? An executive leadership development program can produce dramatic results. For instance, we collaborated with the president of one organization whose company revenue increased 10-fold in one year, all while he was able to work fewer hours and reduce his level of stress.

Corporate and senior executive coaching has also proven to be effective in unlocking leadership potential and building power skills. For instance:

• 40% of Fortune 500 companies use executive coaching services, according to HR consulting firm Hay Group.
• 85% of top executives who receive coaching perform better than their peers in soft skills, according to a Harvard University study.

The primary reason why leaders who have a coach are generally more successful than those who don’t is because the corporate and senior executive coaching process is designed so that you can put your goals on the table in a safe environment and then sit down with a trained professional who will provide feedback and work with you to develop an action plan for improvement. If you can get outside your own head to gain new perspectives – which a coach can help you do – then you can accelerate your progress by developing a plan to get where you want to go. For example, you can learn to exude executive presence on video calls and in all your meetings with the help of a qualified executive coach.

How Shawn Doyle Training Helps Leaders Prosper

Shawn Doyle is a Registered Corporate Coach (RCC) and a Certified Professional Speaker (CSP). He is also the author of 23 books, of which three are on leadership. In addition, Shawn has more than 30 years of experience in professional development and training. During Shawn’s career, he has served as the vice president of learning and development at Comcast, where he was the co-founder of Comcast University.

Through corporate and senior executive coaching, Shawn can help you:

1. Adapt to an ever-changing environment, by enabling you to rise above the urgent and focus on what’s most critical.
2. Balance demands from many stakeholders, by reinforcing models of success to improve relationships across the organization.
3. Get unbiased feedback, by uncovering blind spots, improving self-awareness, and enhancing your leadership ability.
4. Constantly perform at a high level, by addressing critical challenges under the guidance of an accomplished coach.
5. Make critical decisions with a lot at stake, by providing you with a fresh perspective to think critically about the most effective path forward.

The post The Importance of Corporate and Senior Executive Coaching appeared first on Shawn Doyle Training.

The absolute best executive leadership development training programs are led by a certified coach who has extensive experience in not only coaching executives in one-on-one environments, but also in managing teams and leading organizations. The coach’s own personal leadership experience, coupled with the training required to achieve the Registered Corporate Coach designation as granted by the Worldwide Association of Business Coaches, is vital in delivering the best executive leadership development training programs possible.

Why Do I Need a Leadership Development Program?

The best executives will admit that leadership development training programs are vital components of an organization’s success. Without strong leaders to steer the company in the right direction, the organization is rudderless, which is why many of the best companies in America send their executives through leadership development training programs.

Leadership development training programs allow participants experiment with new behaviors, reflecting and learning from real-life experiences to become the best executives possible. Programs often incorporate leadership-building activities, roleplay scenarios, case studies, debriefs with the coach, and individual time to reflect. The result is firsthand learning experiences that enable executives to positively face similar challenges in their actual jobs.

What’s the Business Case for Leadership Development?

Organizations with the best executive leadership development training programs tend to see a boost in the bottom line. Why? There are seven principal reasons for this.

1. Enhanced strategy execution: Mastering strategic execution is a key component of the best executive leadership development training programs – and for good reason. Not only will an organization have more bright workers capable of transforming goals into action, but they’ll also develop leaders skilled in breaking down quarterly and yearly goals into actionable tasks to achieve stellar results.
2. Enhanced influence and improved negotiation: There are few – if any – soft leadership skills more important than the ability to successfully influence others and negotiate in a way that creates win-win outcomes. Both influencing and negotiation can have disastrous results for unskilled leaders and foster negative sentiments, all while opportunities for win-win situations and value creation are left on the table.
3. Increased productivity: Leaders who feel nurtured and who can see a future for themselves at the company are much more likely to be engaged in their work, thereby motivating others toward increased productivity as well.
4. Improved accountability: Displaying a keen sense of accountability as a leader instills a wider culture of accountability. This makes it easier to ensure that everyone else feels a sense of responsibility to complete their work and to speak up when something’s not right.
5. Improved communications: As leaders learn to focus on clarity, providing no room for misinterpretation, they are better able to communicate carefully to set the tone and to maintain a balance between respect and approachability.
6. Reduced turnover: When leaders know that management has invested in them – giving them opportunities to gain experience – they are more likely to stay, which reduces turnover.
7. Enhanced recruiting: Leadership development training programs are attractive features for organizations looking to recruit the absolute best future executives. Knowing that an organization will invest in its future leaders makes it a much more appealing target for candidates.

Despite this strong business case, opponents of executive leadership training programs often fear that they will invest considerable development dollars on their best employees, only to make them so marketable that they leave for other opportunities. Proponents of these programs look at it differently, asking the question, “What if we don’t develop them and they stay?”

Leadership development training programs allow not only rising executives, but also your best and most-seasoned executives a safe place to learn new skills – without the pressure of making mistakes. This reduces the business risk to the organization as experienced and inexperienced executives alike learn important leadership traits such as ethical decision making, emotional intelligence, team building, and communication – all skills that are required of effective leaders.

Participants of our executive leadership development programs tell us that because of their training, they have the best self-confidence, self-awareness, and communication skills of their careers. In short, the best leadership development training programs enable executives to identify their existing strengths and develop new skills, which serve to enhance an individual’s confidence and motivation.

It’s not just people in the C-suite who benefit, either. Managers who aspire to executive leadership positions also benefit from the best that development training programs have to offer. For instance, for managers in technical or creative roles, learning leadership skills can help them communicate better with their team, resolve conflicts, manage projects, and negotiate with internal and external stakeholders.

What Skills Do the Best Executive Leadership Development Training Programs Focus On?

While specific leadership positions in specific organizations require different skills, it is our experience that the best executive leadership development training programs universally include these five:

• Integrity: Being a person of integrity means not only knowing who you are and staying true to yourself, but also staying true to the values of your organization.
• Empathy: Empathy is the ability to sense and understand other people’s emotions, coupled with the ability to imagine what someone else might be thinking or feeling.
• Reliability: Dependable leaders can more easily build trust with their colleagues and subordinates, which helps foster employee engagement.
• Communication: Communication skills help leaders define the goals of team members clearly. Effective communication skills also help foster an open and good rapport between leaders and their teams, which increases productivity and efficiency.
• Delegation skills: As a leader, delegating is important because you can’t – and shouldn’t – do everything yourself. Delegating empowers your team, builds trust, and assists with professional development. It also helps leaders learn how to identify who is best suited to tackle tasks or projects.

About the Best Executive Leadership Development Training Program Available

Formulated and developed by our team at Shawn Doyle Training, our proprietary, proven, purposeful process is known as the Power 5 RX System. Research shows that a company’s commitment to executive leadership development has a return on investment of almost six times the cost of the program.

Our five-step proven process is the foundation of the program.

• Step 1: Diagnosis: Specific tools, tests, and targeted assessments are used to diagnose your leadership development needs. The results of these tests allow us to determine the kind of leadership development that is necessary. These results allow us to formulate an individualized prescription plan based on actual, objective, quantitative, and qualitative data.
• Step 2: Treatment: Once Step 1 is complete, we facilitate the leadership development process based on the data collected. In most cases, leadership development includes twice-monthly coaching for approximately one hour via video call. The length of our engagement can be between three and 12 months.
• Step 3: Prescription: Our participants are expected to complete action plan summaries after each leadership development coaching session that increases accountability and drives results. Exclusive access is provided to our online library of resources – including assessments, articles, and checklists – to reinforce their development as a successful leader.
• Step 4: Check-Up: Checkup begins with a review of their action plans to determine their progress and to discuss new challenges that they have developed. Midpoint check-in meetings with their leaders are also scheduled at this time.
• Step 5: Maintenance Plan: After successful completion of Steps 1-4, we offer exclusive access to our unique online library of resources to encourage continued long-term success.

Our Power 5RX System is the best executive leadership training program available and ensures maximum coaching effectiveness and results for the highest return on your investment – YOU.

Why Choose Us for Leadership Development Training?

Our clients achieve remarkable results. For instance, we collaborated with the president of one organization whose company revenue increased 10-fold in one year, all while he was able to work fewer hours and reduce his level of stress.

Our CEO, Shawn Doyle, is a Registered Corporate Coach (RCC) and a Certified Professional Speaker (CSP). He is also the author of 23 books, of which three are on leadership.

In addition, we have more than 30 years of experience in professional development and training. Finally, during Shawn’s career, he has served as the vice president of learning and development at Comcast, where he was the co-founder of Comcast University.

The post The Best Executive Leadership Development Training Programs appeared first on Shawn Doyle Training.

In recent years, however, that has started to change as organizations ramp up their investments in business leadership development coaching programs to enhance the skills, competencies, and knowledge of their management teams.

Don’t Take Our Word for It

According to the 2021 Leadership Coaching Report released jointly by Sounding Board and Chief Learning Officer, more than 70% of organizations offer some type of business leadership development coaching program, and another 22% would offer these programs if their budgets allowed. That’s not only, from 2020 to 2021, 40% of these organizations reported an increase in spending on business leadership development coaching programs.

That’s not all. In 2020, Chief Learning Officer released its Learning State of the Industry Report, which reported that more than 55% of organizations not only use coaching programs for business leader development, but also consider these programs among the top three learning and development methods. The investments have been so worthwhile that 54% of organizations expected to increase their budgets for business leadership development coaching programs in the next 12 to 18 months.

What’s Driving the Growth in Business Leadership Development Coaching Programs?

Research has shown an increase in spending in business leadership development coaching programs, and that same research shows that the explosive growth and popularity of leadership coaching isn’t going to end anytime soon. The question is why have these programs moved from the C-suite – where they were usually reserved for senior leaders and high-performing individuals – and down into the ranks of middle management?

The answer to that question started in early 2020 – with the onset of the COVID-19 pandemic – and continues to this day. The global health crisis, the move to remote workforces, the downsizings that took place alongside the global economic downturn, and the Big Quit have been the recipe for a tremendous leadership challenge. This challenge is being met not only with a greater investment in business leadership development coaching programs, but also with the accelerated adoption of online training and development to deliver a more relevant and personalized virtual experience.

For instance, Shawn Doyle Training has adopted innovative technology that makes it easier for our clients to manage, measure, and scale their business leadership development coaching programs. We remove the administrative burden of managing complex coaching programs while providing greater transparency, data, and reporting.

Our Approach to Business Leadership Development Coaching Programs

We believe that business leadership development coaching programs should align with the mission, vision, goals, and objectives of your organization. It is for that reason that we created a coaching system that allows you to create a program that precisely matches your organization’s needs.

As a leadership development coaching company that has developed numerous business programs for clients ranging from Disney to NASA, we collaborate with your team to deliver custom programs comprised of business leadership development workshops, executive coaching, team coaching, team assessments, and leadership and executive assessments.

Even better, we collaborate with you to create a resilient organization driven by proven leaders who cultivate adaptive performance. That is the recipe for success for engaged leaders in an increasingly complex world.

The Power 5 RX System

At the heart of our business leadership development coaching programs is the Power 5 RX System, which has a proven five-step process.

• Step 1: Diagnosis: We deploy specific tools, tests, and targeted assessments to diagnose an individual’s coaching needs. The results of these tests allow us to not only determine what kind of coaching is necessary, but also formulate an individualized prescription plan based on actual, objective, quantitative, and qualitative data.
• Step 2: Treatment: Once the coaching plan is developed, we facilitate the coaching process based on the data collected from the assessments. In most cases, the coaching is twice a month for approximately one hour via video call. The length of our engagement can be between three and 12 months.
• Step 3: Prescription: Our participants are expected to complete action plan summaries after each coaching session that increase accountability and drive results. Exclusive access is provided to our online library of resources, including assessments, articles, and checklists to reinforce their development as successful leaders.
• Step 4: Check-Up: Checkup begins with a review of their action plans to determine their progress and to discuss new challenges that have emerged. Midpoint check-in meetings with their leaders are also scheduled at this time.
• Step 5: Maintenance Plan: After successful completion of the above steps, we offer exclusive access to our unique online library of resources to encourage continued long-term success.

What makes Shawn Doyle Training unique is our depth and breadth of experience coupled with the range and flexibility of our coaching offerings. Whether you are a CEO looking for an experienced advisor, a senior executive looking for one-on-one coaching experience, a CHRO looking to design and implement a global coaching program, or a board looking at succession, we are uniquely positioned to address your needs.

Who We Coach

• Board of Directors
• Individual Board Members
• CEOs and Entrepreneurs
• CXOs & Senior Executives
• Executive & Leadership Teams
• High Potential & Emerging Leaders
• Middle Managers

How We Coach

• In-Person Coaching, Phone, Video
• One-on-One and Group Coaching
• Immersive On-Demand Coaching
• Workshops and Facilitations
• Leadership Team Development

“Only 14% of CEOs say they have the leadership talent they need to execute their strategy.”
– Executive Leadership Survey

The Benefits of Shawn Doyle Coaching Programs

While business leadership development coaching programs have many benefits, there are five that we focus on at Shawn Doyle Training.

1. Enhanced Performance: We help leaders more accurately examine their weak points, gain better perspectives about their abilities, and teach them how to make better use of their strengths.
2. Empowerment: We help leaders learn how to empower not only themselves, but also their teams, which improves opportunities to collaborate with staff and colleagues.
3. A Fresh Perspective: We provide an objective viewpoint so that leaders can view challenges from a unique perspective. Having this outside perspective can be extremely powerful when looking to make meaningful and lasting changes. After all, we cannot change what we cannot see.
4. Confidence: As leaders make meaningful changes throughout the coaching process, we celebrate their wins, which can positively impact confidence levels.
5. Job and Life Satisfaction: By taking the time to step back and clearly assess their lives with the help of a coach, leaders can find more time to balance their professional and personal lives. This tends to lead to better performance, retention, and increased satisfaction with their job.

What We Teach Through Coaching

Certainly, the above benefits make business leadership development coaching programs worthwhile, but we also want our clients to learn and grow during our coaching journey. To that end, here are core competencies we teach.

• Self-Awareness: Self-awareness is the foundation of everything we teach at Shawn Doyle Training, because it is the single-most important capability of successful leaders, according to the authors of “How to Become a Better Leader,” which was published in the MIT Sloan Management Review. Successful leaders are acutely aware of their natural tendencies and use this awareness to boost those tendencies or compensate for them. We coach leaders to develop awareness about automatic thoughts and myriad other behaviors and feelings, which then enables them to have a different engagement with themselves, their team, and others in their life.
• Self-Regulation: Self-awareness and self-regulation go hand in hand and are important components of emotional intelligence. Self-regulation is about how you manage your emotions, impulses, and behaviors. To have strong self-regulation skills require you to be highly self-aware; if you can recognize what you’re feeling and why, then you can respond appropriately. We collaborate with leaders to help them become better at regulating their own emotional responses. This may include identifying patterns and potential triggers to decrease their impact on themselves and their teams.
• Communication Style: We coach leaders to communicate more effectively, set clear expectations, offer constructive feedback, and even shift their nonverbal cues. We also help leaders create more inclusive and supportive environments for their teams by examining the language they use with others.
• Listening Skills: Are you listening well? (Hint: if you don’t know, ask.) Are you hearing what others are saying or merely waiting until the person across from you stops talking so that you can talk? Good leadership involves more listening than most would think. With that in mind, we teach leaders how to hone their listening skills and be attuned to others.
• Growth Mindset: Our business development leadership coaching programs help individuals unlock a growth mindset, as opposed to a fixed one. With this type of mindset, leaders can see obstacles as opportunities for growth, not something to be dreaded or feared. Being flexible, bouncing back from setbacks, and thinking creatively are powerful skills to develop.
• Empathy: Ever hear the saying, “No one cares what you know until they know how much you care?” This is about empathy. Leaders who readily tap into empathy for others are more effective in their roles. When an employee is struggling, leaders can provide value just by seeing their pain and acknowledging it. We teach leaders how to look for understanding and ways to better support their employees in trying times.
• How to Leverage Strengths: We are particularly adept at helping leaders see the strengths they bring to the table. Even better, we coach leaders how to put their strengths to use in unique and unexpected ways.
• Executive Presence: More than just a buzzword, executive presence is about how a leader communicates, shows up for others, and how they present themselves to the world. We help each individual leader gain insight into what their current personal brand is and how to work toward making both big and subtle changes to achieve the most effective executive presence possible.

Why Choose Us for Business Leadership Development Coaching Programs?

We have many clients who have gotten remarkable results from our business leadership development coaching programs, such as the president of one company whose revenue increased 10-fold in one year, all with a reduction in stress and hours worked. The increase in revenue also dramatically improved his personal life.

Shawn Doyle, the CEO of Shawn Doyle Training, is a registered corporate coach and a certified professional speaker. He is also the author of 23 books, of which three are on leadership.

Shawn has more than 30 years of experience in professional development and training, including the vice president of learning and development at Comcast, where he was the co- founder of Comcast University.

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